Direct Technologies

I am sorry for the confusion earlier concerning [redacted] I also left her a message today, letting her know that the part is scheduled to be in tomorrow morning, and that we would call her as soon as we have it in our hands in order to schedule a time to install it at her convenienceWe are going to send a mechanic to wherever is best for her to take care of itWe are doing everything that we can in order to handle this matter [redacted] is a great customer, and we want to make sure that we do all that we can to keep it that way.Sincerely, [redacted]

It is unfortunate that the city experienced record below freezing temperatures and not only was [redacted] street affected, more than properties we manage were also affected along with thousands of others throughout central IndianaWe dealt with the calls on a first come and first serve basis where there were a dozen or so we could not help at allAs of today she has water and we have credited her account for the inconvenience of mother natur

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

YesWe have had a hard time with finding the correct partHowever, we were able to get the complaint resolved (passenger air bag inop)Moreover, we are working with [redacted] to take care of another issue (a different air bag sensor) as a “goodwill” repair [redacted] has been very happy and satisfied.Thanks, [redacted]

Mr [redacted] paid a reservation fee of $in consideration of taking the dwelling off the market while considering the approval of his applicationIf the applicant is approved but fails to properly enter into the contemplated lease or fails to move in on the agreed date, the reservation fee will be retained by the owner as liquidated damagesIt will only be refunded if the applicant gives written notice within hours, or the applicant is deniedThe attached application clearly states this and he acknowledged this with his signatureMr [redacted] misunderstood us in forfeiting $He only forfeits the $ad we will refund his other $as long as he gives us an address to mail it to.Thank you, Ted H***

Yes. We have had a hard time with finding the correct part. However, we were able to get the complaint resolved (passenger air bag inop). Moreover, we are working with [redacted] to take care of another issue (a different air bag sensor) as a “goodwill” repair. [redacted] has been very happy and...

satisfied.Thanks,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me. 
Regards,
[redacted]

It is unfortunate that the city experienced record below freezing temperatures and not only was [redacted] street affected, more than 20 properties we manage were also affected along with thousands of others throughout central Indiana. We dealt with the calls on a first come and first serve basis...

where there were a dozen or so we could not help at all. As of today she has water and we have credited her account for the inconvenience of mother natur

I am sorry for the confusion earlier concerning [redacted]. I also left her a message today, letting her know that the part is scheduled to be in tomorrow morning, and that we would call her as soon as we have it in our hands in order to schedule a time to install it at her convenience. We are going to send a mechanic to wherever is best for her to take care of it. We are doing everything that we can in order to handle this matter. [redacted] is a great customer, and we want to make sure that we do all that we can to keep it that way.Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Mr [redacted] paid a reservation fee of $100 in consideration of taking the dwelling off the market while considering the approval of his application. If the applicant is approved but fails to properly enter into the contemplated lease or fails to move in on the agreed date, the reservation fee will be...

retained by the owner as liquidated damages. It will only be refunded if the applicant gives written notice within 72 hours, or the applicant is denied. The attached application clearly states this and he acknowledged this with his signature. Mr [redacted] misunderstood us in forfeiting $200. He only forfeits the $100 ad we will refund his other $100 as long as he gives us an address to mail it to.Thank you,  Ted H[redacted]

[redacted] from Family Auto called me & we made arrangements  and I took the car lot on Monday Nov. 30 so the mechanic could get the part & fix it. they had trouble finding the part ,so I took the car back on Tues. Dec. 8. a mechanic to put a sensor on my car while I waited. [redacted] came & told me that they needed to get a module to put on it to fix the problem. And that he would call me when they got that part and get the mechanic to come to where I work and put that part on to fix it. I did tell him I was satisfied they were doing something about fixing my car, but I thought he was going to keep his word & fix  it. I saw in that report [redacted] said they were fixing another problem as a" goodwill" gesture ....they haven't finished the first problem yet.

Of course there are two sides of every story. We will refund her $30 if that is what she wants as resolution. It will be refunded on her card today.