[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: there should be a fair exit clause in their agreement Regards, [redacted]
The customer's agreement is attached. These systems are installed at a deeply discounted rate based on a 36 month contract. The 36 month term is clearly stated in paragraph 3. Our contracts are non-transferrable due to the nature of our business, alarm monitoring. If the new owner contracts... with Vector, the term of the agreement due will be removed.
We apologize for the treatment this customer has received from our Customer Care Center It is unacceptable and will be addressed If the customer wishes to move forward with the cancellation, she can either respond
to this complaint or email me directly and I will cancel the account and adjust the billings My contact information isRob R***, Executive Administrator** *** *** Wilkes-Barre, PA ***@vectorsecurity.com
We base our installation price on a month agreement of recurring services at a certain dollar amountOur systems are installed at a substantial discount, which is recovered during the length of the contract
The terms of the signed agreement are clearly stated, including early termination, in paragraph
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: there should be a fair exit clause in their agreement.
Regards,
[redacted]
The customer's agreement is attached. These systems are installed at a deeply discounted rate based on a 36 month contract.
The 36 month term is clearly stated in paragraph 3.
Our contracts are non-transferrable due to the nature of our business, alarm monitoring. If the new owner contracts...
with Vector, the term of the agreement due will be removed.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: there should be a fair exit clause in their agreement Regards, [redacted]
The customer's agreement is attached. These systems are installed at a deeply discounted rate based on a 36 month contract. The 36 month term is clearly stated in paragraph 3. Our contracts are non-transferrable due to the nature of our business, alarm monitoring. If the new owner contracts... with Vector, the term of the agreement due will be removed.
We apologize for the treatment this customer has received from our Customer Care Center It is unacceptable and will be addressed If the customer wishes to move forward with the cancellation, she can either respond
to this complaint or email me directly and I will cancel the account and adjust the billings My contact information isRob R***, Executive Administrator** *** *** Wilkes-Barre, PA ***@vectorsecurity.com
This complaint should be assigned to our Wilkes Barre, PA Vector office
We base our installation price on a month agreement of recurring services at a certain dollar amountOur systems are installed at a substantial discount, which is recovered during the length of the contract
The terms of the signed agreement are clearly stated, including early termination, in paragraph
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: there should be a fair exit clause in their agreement.
Regards,
[redacted]
The customer's agreement is attached. These systems are installed at a deeply discounted rate based on a 36 month contract.
The 36 month term is clearly stated in paragraph 3.
Our contracts are non-transferrable due to the nature of our business, alarm monitoring. If the new owner contracts...
with Vector, the term of the agreement due will be removed.