Directions Credit Union is the best bank/credit union I have been toThey have taken time and patience to help me get my debt straightened when things and my old job when badThe overdraft policy is perfect! I would recommend people from Huntington Bank To switch over to DirectionsPlease expand!
Where to start? First, their telephone representatives are rude and condescendingI was having an issue with my account and their representative, ***, was incredibly rude and flippant about itWhen I emailed them about his poor service, he himself was the one to respondI doubt his supervisor ever saw the complaint I made about his poor service
Another time an ATM gave me $less than the amount I wanted to withdrawWhen I called to alert them to that fact, they told me I would have to go to their main branch to resolve the issue, despite living out of state for schoolThe gas for the trip alone would have cost more than the $20, just another way they can screw their customers
Finally, today I went to check my account online only to find out I had been locked out for no reasonI called their support number, assuming it would be an easy fixNo one answeredIt was around 4:PM on a Thursday that I called, well within their posted hoursThen, when I tried to call the automated balance number, I was told that the service was temporarily unavailable
I cannot stress enough how terrible this bank is to do business withI encourage everyone reading this to avoid them like the plagueI'd rather do business with Bank of America than these thieves
Directions Credit Union is the best bank/credit union I have been to. They have taken time and patience to help me get my debt straightened when things and my old job when bad. The overdraft policy is perfect! I would recommend people from Huntington Bank To switch over to Directions. Please expand!
Directions Credit Union is the best bank/credit union I have been toThey have taken time and patience to help me get my debt straightened when things and my old job when badThe overdraft policy is perfect! I would recommend people from Huntington Bank To switch over to DirectionsPlease expand!
Where to start? First, their telephone representatives are rude and condescendingI was having an issue with my account and their representative, ***, was incredibly rude and flippant about itWhen I emailed them about his poor service, he himself was the one to respondI doubt his supervisor ever saw the complaint I made about his poor service
Another time an ATM gave me $less than the amount I wanted to withdrawWhen I called to alert them to that fact, they told me I would have to go to their main branch to resolve the issue, despite living out of state for schoolThe gas for the trip alone would have cost more than the $20, just another way they can screw their customers
Finally, today I went to check my account online only to find out I had been locked out for no reasonI called their support number, assuming it would be an easy fixNo one answeredIt was around 4:PM on a Thursday that I called, well within their posted hoursThen, when I tried to call the automated balance number, I was told that the service was temporarily unavailable
I cannot stress enough how terrible this bank is to do business withI encourage everyone reading this to avoid them like the plagueI'd rather do business with Bank of America than these thieves
Directions Credit Union is the best bank/credit union I have been to. They have taken time and patience to help me get my debt straightened when things and my old job when bad. The overdraft policy is perfect! I would recommend people from Huntington Bank To switch over to Directions. Please expand!