Dirt Cheap Cars

Dear [redacted] , I am writing today to clarify the situation on the [redacted] purchased by [redacted] *** The vehicle was purchased July 7, Prior to purchase, the vehicle was sent for inspection and I was told that it needed rear brakes and springs as well as new tires My mechanic had replaced the brakes and springs and we were waiting for the right tires to become available when [redacted] decided to purchase the car as-is Per her letter, she was aware that the vehicle needed tires [redacted] took the vehicle to a garage near her home in [redacted] , PA to be inspected That garage gave her a list of items including items for inspection as well as others such as a battery The estimate was forwarded to myself and it was outrageous that a garage would charge the prices that [redacted] was quoted The battery alone was well over $ I told [redacted] that did not seem like an appropriate amount to pay and she would have to bring the car back to me to take to a different garage to be looked at to be sure that we were not being ripped off [redacted] agreed that if I paid to have a brake caliper repaired to make the car safe to drive that she would do that I called her garage, arranged the repair and paid for it It took [redacted] many weeks to bring the vehicle in to be looked at In the meantime something happened to the vehicle to damage it The headlight clips were broken and the bumper was ripped off and held on with zip ties During this time [redacted] was saying repeatedly that she had not received paperwork for purchasing the car even though it was mailed several times I verified that [redacted] did finally receive the paperwork and knew when her car payments were due Not once since July has she made a payment but I figured I would give her the benefit of the doubt and collect from her once the car was repaired September 5, the car was returned to the lot for repair We ordered all of the parts that her mechanic said needed replaced and then sent the car to be looked over at [redacted] As soon as he put the car on the lift he suggested that it was as I figured and we were being taken across on unnecessary parts The most expensive parts on the list, lower control arms looked absolutely fine to him and like I had told [redacted] before, the rear brakes that they were trying to replace were absolutely brand new At that time I called my salesman to ask if [redacted] had made a payment She said that she would not make a payment until her car was repaired at which time she would be paying $ Her past due balance at this time is $ We asked her how much she could pay and her absolute max was $Not enough to catch up on her paymentsAt that point I called [redacted] who is also my repossessor, for advice He said with the damage done to the car while she had it, the possible blackmail for money with the garage trying to replace parts that were unnecessary, and with her living two hours away, he would absolutely repossess the car, or I would likely never see it again after paying to have it inspected I took the advice of the repossessor and asked him to hold the car until she makes payment in full or the end of days whichever comes first [redacted] states in her paperwork that I never replied to her I have every email communication that we made, about of them, since July I have done nothing but offer to help her, but she couldn’t understand why I didn’t just send her money so she could repair the car I’ve been in the business long enough to know better She threatened with congressmen and the Attorney General at which time I told her of my disappointment that she would make threats to someone willing to help her She said if I sent her the money she would not report me Well, I didn’t send her the money but offered to fix the car myself so here we are That sure feels like blackmail to me I am also including some of the email communications with the dates to show that I have been more than willing to help all along and was more than willing to help on 08/06/when the report was filed Sincerely, Tiffiany [redacted] F*, Owner

September 8, Dear *** ***, I am writing today to clarify the situation on the
*** *** purchased by *** ***. The
vehicle was purchased July 7, 2014.
Prior to purchase, the vehicle was
sent for inspection and I was told
that it needed rear brakes and springs as well as new tires. My mechanic had replaced the brakes and
springs and we were waiting fr the right tires to become available when Ms
Colby decided to purchase the car as-is.
Per her letter, she was aware that the vehicle needed tires. *** *** took the vehicle to a garage near her home in
***, PA to be inspected. That
garage gave her a list of items including items for inspection as well as
others such as a battery. The estimate
was forwarded to myself and it was outrageous that a garage would charge the
prices that *** *** was quoted. The
battery alone was well over $200.00. I
told *** *** that did not seem like an appropriate amount to pay and she
would have to bring the car back to me to take to a different garage to be
looked at to be sure that we were not being ripped off *** *** agreed that if I paid to have a brake caliper
repaired to make the car safe to drive that she would do that. I called her garage, arranged the repair and
paid for it It took *** *** many weeks to bring the vehicle in to
be looked at. In the meantime something
happened to the vehicle to damage it.
The headlight clips were broken and the bumper was ripped off and held
on with zip ties. During this time *** *** was saying repeatedly that she had not received paperwork for purchasing
the car even though it was mailed several times I verified that *** *** did finally receive the
paperwork and knew when her car payments were due. Not once since July has she made a payment
but I figured I would give her the benefit of the doubt and collect from her
once the car was repaired September 5, the car was returned to the lot for
repair. We ordered all of the parts that
her mechanic said needed replaced and then sent the car to be looked over at ** *** *** ***. As soon as he put the
car on the lift he suggested that it was as I figured and we were being taken
across on unnecessary parts. The most
expensive parts on the list, lower control arms looked absolutely fine to him
and like I had told *** *** before, the rear brakes that they were trying to
replace were absolutely brand new At that time I called my salesman to ask if *** *** had
made a payment. She said that she would
not make a payment until her car was repaired at which time she would be paying
$100.00. Her past due balance at this
time is $270.54. We asked her how much
she could pay and her absolute max was $Not enough to catch up on her
paymentsAt
that point I called ** *** *** *** who is also my repossessor, for
advice. He said with the damage done to
the car while she had it, the possible blackmail for money with the garage
trying to replace parts that were unnecessary, and with her living two hours
away, he would absolutely repossess the car, or I would likely never see it
again after paying to have it inspected I took the advice of the repossessor and asked him to
hold the car until she makes payment in full or the end of days whichever
comes first *** *** states in her paperwork that I never replied to
her. I have every email communication
that we made, about of them, since July.
I have done nothing but offer to help her, but she couldn’t understand
why I didn’t just send her money so she could repair the car. I’ve been in the business long enough to know
better. She threatened with congressmen
and the Attorney General at which time I told her of my disappointment that she
would make threats to someone willing to help her. She said if I sent her the money she would
not report me. Well, I didn’t send her
the money but offered to fix the car myself so here we are. That sure feels like blackmail to me I am also including some of the email communications with
the dates to show that I have been more than willing to help all along and was
more than willing to help on 08/06/when the report was filed. Sincerely, Tiffiany
* F*, Owner

Dear [redacted],            I am writing today to clarify the situation on the 2003
[redacted] purchased by [redacted].  The
vehicle was purchased July 7, 2014. 
Prior to purchase, the vehicle was sent for inspection and I was told
that it needed rear brakes and springs as well as 4 new tires.  My mechanic had replaced the brakes and
springs and we were waiting for the right tires to become available when [redacted] decided to purchase the car as-is. 
Per her letter, she was aware that the vehicle needed tires.
            [redacted] took the vehicle to a garage near her home in
[redacted], PA to be inspected.  That
garage gave her a list of items including items for inspection as well as
others such as a battery.  The estimate
was forwarded to myself and it was outrageous that a garage would charge the
prices that [redacted] was quoted.  The
battery alone was well over $200.00.  I
told [redacted] that did not seem like an appropriate amount to pay and she
would have to bring the car back to me to take to a different garage to be
looked at to be sure that we were not being ripped off.
            [redacted] agreed that if I paid to have a brake caliper
repaired to make the car safe to drive that she would do that.  I called her garage, arranged the repair and
paid for it.           
It took [redacted] many weeks to bring the vehicle in to
be looked at.  In the meantime something
happened to the vehicle to damage it. 
The headlight clips were broken and the bumper was ripped off and held
on with zip ties.  During this time [redacted] was saying repeatedly that she had not received paperwork for purchasing
the car even though it was mailed several times.
            I verified that [redacted] did finally receive the
paperwork and knew when her car payments were due.  Not once since July has she made a payment
but I figured I would give her the benefit of the doubt and collect from her
once the car was repaired.
            September 5, 2014 the car was returned to the lot for
repair.  We ordered all of the parts that
her mechanic said needed replaced and then sent the car to be looked over at [redacted].  As soon as he put the
car on the lift he suggested that it was as I figured and we were being taken
across on unnecessary parts.  The most
expensive parts on the list, 2 lower control arms looked absolutely fine to him
and like I had told [redacted] before, the rear brakes that they were trying to
replace were absolutely brand new.
            At that time I called my salesman to ask if [redacted] had
made a payment.  She said that she would
not make a payment until her car was repaired at which time she would be paying
$100.00.  Her past due balance at this
time is $270.54.  We asked her how much
she could pay and her absolute max was $150.00. Not enough to catch up on her
payments.
At
that point I called [redacted] who is also my repossessor, for
advice.  He said with the damage done to
the car while she had it, the possible blackmail for money with the garage
trying to replace parts that were unnecessary, and with her living two hours
away, he would absolutely repossess the car, or I would likely never see it
again after paying to have it inspected.
            I took the advice of the repossessor and asked him to
hold the car until she makes payment in full or the end of 15 days whichever
comes first.
            [redacted] states in her paperwork that I never replied to
her.  I have every email communication
that we made, about 30 of them, since July. 
I have done nothing but offer to help her, but she couldn’t understand
why I didn’t just send her money so she could repair the car.  I’ve been in the business long enough to know
better.  She threatened with congressmen
and the Attorney General at which time I told her of my disappointment that she
would make threats to someone willing to help her.  She said if I sent her the money she would
not report me.  Well, I didn’t send her
the money but offered to fix the car myself so here we are.  That sure feels like blackmail to me.
            I am also including some of the email communications with
the dates to show that I have been more than willing to help all along and was
more than willing to help on 08/06/14 when the report was filed.                                     ...⇄ Sincerely,                                   ...⇄ Tiffiany * F[redacted], Owner

Sorry it has been a while since I was able to get to the actual paperwork to send you his actual signed copies of the warranty and Motor Vehicle Installment Sale Contract.  The first four images are of the front and back of that installment contract.  It is a long form so had to be broken into two images for each side.  I tried to highlight the information on the contracts that I referred to when I last responded.  The final image is the warranty contract stating right above his signature that they cover $60.00/hour and that he was responsible for diagnosis.  Thank you for you attention in this matter.

Review: I bought, or tried to buy, a car from Dirt Cheap Cars on July 7th. I was told IT ONLY NEEDED TIRES to pass inspection, NOTHING ELSE WAS WRONG WITH IT. I asked this at least twice. I took it for a test drive and said it made funny noises and the brakes felt funny. I was reassured by then-mechanic and salesman that after I put tires on it the car would in 'great condition' and perfectly safe for my infant son to be in. I drove it from their lot straight to my local garage 2 hours away. My garage found ALOT more wrong with it, including no to little brakes, rear wheel cylinder that needs replaced, brake pads that need replaced due to being full of brake fluid, dead battery, both front control arms need replaced, and a headlight was not installed properly. I emailed (only way to get SOME kind of response) and called. They FINALLY agreed to pay to fix the brakes so I could come back and let their garage look at it. The car sat all thru August at my garage, waiting for them to fix the brakes. On September 5th, I drove back to [redacted] to their 'garage' for them to do the necessary repairs. The salesman and mechanic acted like they knew nothing about my coming except for brake pads and wipers. They supposedly made a couple calls to find the other parts but couldn't on short notice. About midafternoon, the salesman came to me and said they are repoing the car because I am 'so far behind' on payments and I did all the damage to the car. 'There was nothing wrong but needing tires when' I left the lot. I have the envelope post marked August 11 on when they FINALLY mailed the paperwork and I told them point blank I was NOT paying for the car because it is NOT what they told me it was. The man was extremely rude about it, saying I had damaged the car and would have to pay for the car in full and the repairs before I could have it back.

When I left the lot wit the car, I did NOT have ANY paperwork, the salesman didn't give any to me. I also emailed and called about paperwork to make payments. I finally received the paperwork on August 15th, the day the second payment was due. I could not make the first or second payment with no paperwork. I have every email I sent and received, I have papers from my garage saying what was wrong with it.

I am out the $600 down payment, my car I traded in, $400 in new tires they will NOT give back to me tho I have my receipts proving they are my tires, about $100 in gas money plus all the time my dad had to take off work to watch my son.Desired Settlement: I would love for them to be out of business as I have a feeling they buy lemons, sell them, hem n haw about crap and continually repo them and then resell them. But I will settle for at least $2000 back. That would cover my down payment, my trade in, tires, and gas .

Business

Response:

September 8, 2014Dear [redacted], I am writing today to clarify the situation on the 2003

[redacted] purchased by [redacted]. The

vehicle was purchased July 7, 2014.

Prior to purchase, the vehicle was sent for inspection and I was told

that it needed rear brakes and springs as well as 4 new tires. My mechanic had replaced the brakes and

springs and we were waiting fr the right tires to become available when Ms.

Colby decided to purchase the car as-is.

Per her letter, she was aware that the vehicle needed tires. [redacted] took the vehicle to a garage near her home in

[redacted], PA to be inspected. That

garage gave her a list of items including items for inspection as well as

others such as a battery. The estimate

was forwarded to myself and it was outrageous that a garage would charge the

prices that [redacted] was quoted. The

battery alone was well over $200.00. I

told [redacted] that did not seem like an appropriate amount to pay and she

would have to bring the car back to me to take to a different garage to be

looked at to be sure that we were not being ripped off. [redacted] agreed that if I paid to have a brake caliper

repaired to make the car safe to drive that she would do that. I called her garage, arranged the repair and

paid for it. It took [redacted] many weeks to bring the vehicle in to

be looked at. In the meantime something

happened to the vehicle to damage it.

The headlight clips were broken and the bumper was ripped off and held

on with zip ties. During this time [redacted] was saying repeatedly that she had not received paperwork for purchasing

the car even though it was mailed several times. I verified that [redacted] did finally receive the

paperwork and knew when her car payments were due. Not once since July has she made a payment

but I figured I would give her the benefit of the doubt and collect from her

once the car was repaired. September 5, 2014 the car was returned to the lot for

repair. We ordered all of the parts that

her mechanic said needed replaced and then sent the car to be looked over at [redacted]. As soon as he put the

car on the lift he suggested that it was as I figured and we were being taken

across on unnecessary parts. The most

expensive parts on the list, 2 lower control arms looked absolutely fine to him

and like I had told [redacted] before, the rear brakes that they were trying to

replace were absolutely brand new. At that time I called my salesman to ask if [redacted] had

made a payment. She said that she would

not make a payment until her car was repaired at which time she would be paying

$100.00. Her past due balance at this

time is $270.54. We asked her how much

she could pay and her absolute max was $150.00. Not enough to catch up on her

payments.At

that point I called [redacted] who is also my repossessor, for

advice. He said with the damage done to

the car while she had it, the possible blackmail for money with the garage

trying to replace parts that were unnecessary, and with her living two hours

away, he would absolutely repossess the car, or I would likely never see it

again after paying to have it inspected. I took the advice of the repossessor and asked him to

hold the car until she makes payment in full or the end of 15 days whichever

comes first. [redacted] states in her paperwork that I never replied to

her. I have every email communication

that we made, about 30 of them, since July.

I have done nothing but offer to help her, but she couldn’t understand

why I didn’t just send her money so she could repair the car. I’ve been in the business long enough to know

better. She threatened with congressmen

and the Attorney General at which time I told her of my disappointment that she

would make threats to someone willing to help her. She said if I sent her the money she would

not report me. Well, I didn’t send her

the money but offered to fix the car myself so here we are. That sure feels like blackmail to me. I am also including some of the email communications with

the dates to show that I have been more than willing to help all along and was

more than willing to help on 08/06/14 when the report was filed. Sincerely, Tiffiany

* F[redacted], Owner

Business

Response:

Dear [redacted], I am writing today to clarify the situation on the 2003

[redacted] purchased by [redacted]. The

vehicle was purchased July 7, 2014.

Prior to purchase, the vehicle was sent for inspection and I was told

that it needed rear brakes and springs as well as 4 new tires. My mechanic had replaced the brakes and

springs and we were waiting for the right tires to become available when [redacted] decided to purchase the car as-is.

Per her letter, she was aware that the vehicle needed tires. [redacted] took the vehicle to a garage near her home in

[redacted], PA to be inspected. That

garage gave her a list of items including items for inspection as well as

others such as a battery. The estimate

was forwarded to myself and it was outrageous that a garage would charge the

prices that [redacted] was quoted. The

battery alone was well over $200.00. I

told [redacted] that did not seem like an appropriate amount to pay and she

would have to bring the car back to me to take to a different garage to be

looked at to be sure that we were not being ripped off. [redacted] agreed that if I paid to have a brake caliper

repaired to make the car safe to drive that she would do that. I called her garage, arranged the repair and

paid for it. It took [redacted] many weeks to bring the vehicle in to

be looked at. In the meantime something

happened to the vehicle to damage it.

The headlight clips were broken and the bumper was ripped off and held

on with zip ties. During this time [redacted] was saying repeatedly that she had not received paperwork for purchasing

the car even though it was mailed several times. I verified that [redacted] did finally receive the

paperwork and knew when her car payments were due. Not once since July has she made a payment

but I figured I would give her the benefit of the doubt and collect from her

once the car was repaired. September 5, 2014 the car was returned to the lot for

repair. We ordered all of the parts that

her mechanic said needed replaced and then sent the car to be looked over at [redacted]. As soon as he put the

car on the lift he suggested that it was as I figured and we were being taken

across on unnecessary parts. The most

expensive parts on the list, 2 lower control arms looked absolutely fine to him

and like I had told [redacted] before, the rear brakes that they were trying to

replace were absolutely brand new. At that time I called my salesman to ask if [redacted] had

made a payment. She said that she would

not make a payment until her car was repaired at which time she would be paying

$100.00. Her past due balance at this

time is $270.54. We asked her how much

she could pay and her absolute max was $150.00. Not enough to catch up on her

payments.At

that point I called [redacted] who is also my repossessor, for

advice. He said with the damage done to

the car while she had it, the possible blackmail for money with the garage

trying to replace parts that were unnecessary, and with her living two hours

away, he would absolutely repossess the car, or I would likely never see it

again after paying to have it inspected. I took the advice of the repossessor and asked him to

hold the car until she makes payment in full or the end of 15 days whichever

comes first. [redacted] states in her paperwork that I never replied to

her. I have every email communication

that we made, about 30 of them, since July.

I have done nothing but offer to help her, but she couldn’t understand

why I didn’t just send her money so she could repair the car. I’ve been in the business long enough to know

better. She threatened with congressmen

and the Attorney General at which time I told her of my disappointment that she

would make threats to someone willing to help her. She said if I sent her the money she would

not report me. Well, I didn’t send her

the money but offered to fix the car myself so here we are. That sure feels like blackmail to me. I am also including some of the email communications with

the dates to show that I have been more than willing to help all along and was

more than willing to help on 08/06/14 when the report was filed. Sincerely, Tiffiany * F[redacted], Owner