Dirty Gal Cleaning

Initial Business Response /* (1000, 5, 2016/01/05) */
Contact Name and Title: *** ***-owner
Contact Phone: XXXXXXXXXX
Contact Email: ***.dgcleaning @gmail.com
This client has already been refundedThe client had purchased a non refundable discounted voucherThe client had requested a
refund from PayPal prior to requesting refund from usPaypal had found in our favor as the voucher clearly states it is non refundable except for within hours of purchaseDespite PayPal finding in our favor, I did go ahead and issue a refund as a one-time courtesyThe client was notified of the refund in writing as stated below:
"Dear ***,
As stated prior, you had purchased one of our discounted vouchers which are non refundableAfter reviewing your information, I have made the decision to send you a refund as a one time courtesyI will keep your discount information on file should you decide to take advantage in the futureI will also add to your account that we will not require payment until after service is completedPlease, let me know if you have any questions or concernsAgain, I apologize for any inconvenience this may have causedHave a great evening
Thank you,
*** ***
Owner at Dirty Gal Cleaning"