Discount Solar Reviews (1)
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Address: 321 Plum St, Exeter, California, United States, 93221-1227
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Address: 321 Plum St, Exeter, California, United States, 93221-1227
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Initial Business Response /* (1000, 8, 2016/04/08) */
Unfortunately the manufacturer was unable or unwilling to address the warranty concern within a reasonable timeI have reviewed the customer's concern and we will resolve it by replacing the defective solar panels with new panels from our
current inventory
Sincerely,
*** ***
Discount Solar
(XXX) XXX-XXXX
Initial Consumer Rebuttal /* (2000, 10, 2016/04/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)
*** at DISCOUNT SOLAR has proposed an acceptable resolution to my problemIt appears that he has had a real problem getting the manufacturer to stand behind their warrantySo, despite the long wait and difficulties with communication, it appears that my warranty issue is/will be resolvedSo, thanks to ***/DISCOUNT SOLAR and the Revdex.com for helping me with my warranty issue