Dear [redacted] [redacted] , We show that [redacted] made a purchase at our company on April **, totaling $ She was unsatisfied with some products and we emailed her a return label to return the stockings she was unsatisfied with and she did return them and we issued her a refund of $on May **, Please let us know what further information you may need from us [redacted]
[redacted] We emailed concerning case id # [redacted] on 6/ [redacted] that as of the customer has been refunded back to her credit card in full We have received another communication stating the case is still open I have attached the credit card refunds totaling $ Recapping On 5/ [redacted] customer was charged $+ $totaling $ On 5/ [redacted] refund was issued for - On 5/ [redacted] refund was issued for - Refunds total Please let me know if this satisfies your inquiry or if further information is needed All My best ___________________________________ [redacted] ***
Beware, Discount Surgical Stockings will not accept returns over days, even unworn itemsI purchased two pair of a new item, No Foot Compression in Feb and in May tried them onThe stocking actually cut off my circulation and my leg began to swellThere was no warning includedDSS refused to consider a switch to another product, they were adamant about no return of even an un-open package I have been a regular customer for years, no more
Old Style', serif;">Dear Revdex.com [redacted] purchased some stockings on September **, We fullfilled his order the same day and shipped it out September **, he received his order a few days laterHe called October *, to obtain a return authorization number from us so that he may return the order to get an exchangeHe was informed that day that he had weeks to send back the return so we could do the exchange for him [redacted] sent the package back to us Febuary *, months after the purchaseWe have a day return policy which is clearly stated on the invoicePackage was returned back to consumer because he was way past the days return policyAt the present moment [redacted] has spent with our company $not $200-$like he has quoted Had [redacted] sent back the order to us within the days of purchase as our return policy indicates this issue would have been taken care of Our office hours are, Mon.-Thurs9am to 6pm & Fri9am to 5pm Thank You and Walk In Good Health [redacted] Discount Surgical Stockings [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [I never received an itemized list of charges made to my bank account although I had requested itI was charged for an item they did not have in stock and had not shippedMy request for an explanation of charges was simple and reasonableThey did not provide it, and their response to the Revdex.com negates to mention it as wellTheir response also negates to mention other products that were ordered, held back while waiting for something not in stock, that I would not have known about had I not called, and contributed to the confusion of what had been charged to me BEYOND what was shipped and addressed belowI have been refunded, yes, but their refusal to provide itemization of charges made to my account, and their response not addressing each of the issues once again demonstrates their business practice that I no longer need to comment onThey have clearly represented it for themselvesI will never do business with them againI will never recommend them to others.] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] *
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] thank you for help in this matter I would have not had to file a complaint if they had just made the exchage like I asked but any way I am happy it is resolved and if dss want's I will still buy product's from them and be a returning customer thank you once agian [redacted] tel ###-###-####
Our records indicate that we have addressed this complaint on September **, At that point in time the representative that was handling this case was [redacted] Below is what I had responded back to her September **, class=""> ** [redacted] Dear [redacted] , [redacted] has notified us on August **, that she had not received her packageWe looked at her tracking information for the order and tracking showed being delivered by *** Out of courtesy to our customer we reshipped another package to her free of charge on The second package which was shipped at no cost to her it was delivered on September *, Tracking number is [redacted] Below is the tracking information for the replacement order (sent at no charge) Tracking information for [redacted] Delivered by Local Post Office Delivered On: [redacted] [redacted] Package Delivery Date: [redacted] Package Destination: [redacted] Package ID: [redacted] Package Sequence Number: [redacted] Package Status: Delivered by Local Post Office If there is any other questions please feel free to ask Thank You and Walk In Good Health [redacted] ***
Dear [redacted] [redacted] , We show that [redacted] made a purchase at our company on April **, totaling $ She was unsatisfied with some products and we emailed her a return label to return the stockings she was unsatisfied with and she did return them and we issued her a refund of $on May **, Please let us know what further information you may need from us [redacted]
[redacted] We emailed concerning case id # [redacted] on 6/ [redacted] that as of the customer has been refunded back to her credit card in full We have received another communication stating the case is still open I have attached the credit card refunds totaling $ Recapping On 5/ [redacted] customer was charged $+ $totaling $ On 5/ [redacted] refund was issued for - On 5/ [redacted] refund was issued for - Refunds total Please let me know if this satisfies your inquiry or if further information is needed All My best ___________________________________ [redacted] ***
Beware, Discount Surgical Stockings will not accept returns over days, even unworn itemsI purchased two pair of a new item, No Foot Compression in Feb and in May tried them onThe stocking actually cut off my circulation and my leg began to swellThere was no warning includedDSS refused to consider a switch to another product, they were adamant about no return of even an un-open package I have been a regular customer for years, no more
Old Style', serif;">Dear Revdex.com [redacted] purchased some stockings on September **, We fullfilled his order the same day and shipped it out September **, he received his order a few days laterHe called October *, to obtain a return authorization number from us so that he may return the order to get an exchangeHe was informed that day that he had weeks to send back the return so we could do the exchange for him [redacted] sent the package back to us Febuary *, months after the purchaseWe have a day return policy which is clearly stated on the invoicePackage was returned back to consumer because he was way past the days return policyAt the present moment [redacted] has spent with our company $not $200-$like he has quoted Had [redacted] sent back the order to us within the days of purchase as our return policy indicates this issue would have been taken care of Our office hours are, Mon.-Thurs9am to 6pm & Fri9am to 5pm Thank You and Walk In Good Health [redacted] Discount Surgical Stockings [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [I never received an itemized list of charges made to my bank account although I had requested itI was charged for an item they did not have in stock and had not shippedMy request for an explanation of charges was simple and reasonableThey did not provide it, and their response to the Revdex.com negates to mention it as wellTheir response also negates to mention other products that were ordered, held back while waiting for something not in stock, that I would not have known about had I not called, and contributed to the confusion of what had been charged to me BEYOND what was shipped and addressed belowI have been refunded, yes, but their refusal to provide itemization of charges made to my account, and their response not addressing each of the issues once again demonstrates their business practice that I no longer need to comment onThey have clearly represented it for themselvesI will never do business with them againI will never recommend them to others.] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] *
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] thank you for help in this matter I would have not had to file a complaint if they had just made the exchage like I asked but any way I am happy it is resolved and if dss want's I will still buy product's from them and be a returning customer thank you once agian [redacted] tel ###-###-####
Our records indicate that we have addressed this complaint on September **, At that point in time the representative that was handling this case was [redacted] Below is what I had responded back to her September **, class=""> ** [redacted] Dear [redacted] , [redacted] has notified us on August **, that she had not received her packageWe looked at her tracking information for the order and tracking showed being delivered by *** Out of courtesy to our customer we reshipped another package to her free of charge on The second package which was shipped at no cost to her it was delivered on September *, Tracking number is [redacted] Below is the tracking information for the replacement order (sent at no charge) Tracking information for [redacted] Delivered by Local Post Office Delivered On: [redacted] [redacted] Package Delivery Date: [redacted] Package Destination: [redacted] Package ID: [redacted] Package Sequence Number: [redacted] Package Status: Delivered by Local Post Office If there is any other questions please feel free to ask Thank You and Walk In Good Health [redacted] ***