On September 23'd of this year, Mr*** ordered filters from our website -
blue;">www.discountfiiters.comAs is turns out - the 16x20xfilters are the incorrect size for Mr***'s application and he requested that we provide him a prepaid shipping label to return the filters for a refundIt is our policy to offer free returns for situations like this - and we are happy to do thisOn 10/16)at 5:PM - we sent a return shipping label in PDF format to Mr***'s email address - ***linfo.com On 12/1/at 9:19AM - we sent the label again, but to an alternate address provided by Mr*** - ***@***.edu Mr*** claims that we did not send the label either time, when in fact we didIt's unclear why neither message was able to be deliveredToday, I printed out the label and will be sending it via First Class Mail to *** *** CirThe First Class Mail tracking ID # Is *** Instructions are included with the shipping labelOnce we receive the merchandise back from Mr***, we will gladly refund the value of the merchandise in fullIf we can answer any additional questions about this- please let me knowMy contacts are below*** *** Vice President, Sales
On September 23'd of this year, Mr*** ordered filters from our website -
blue;">www.discountfiiters.comAs is turns out - the 16x20xfilters are the incorrect size for Mr***'s application and he requested that we provide him a prepaid shipping label to return the filters for a refundIt is our policy to offer free returns for situations like this - and we are happy to do thisOn 10/16)at 5:PM - we sent a return shipping label in PDF format to Mr***'s email address - ***linfo.com On 12/1/at 9:19AM - we sent the label again, but to an alternate address provided by Mr*** - ***@***.edu Mr*** claims that we did not send the label either time, when in fact we didIt's unclear why neither message was able to be deliveredToday, I printed out the label and will be sending it via First Class Mail to *** *** CirThe First Class Mail tracking ID # Is *** Instructions are included with the shipping labelOnce we receive the merchandise back from Mr***, we will gladly refund the value of the merchandise in fullIf we can answer any additional questions about this- please let me knowMy contacts are below*** *** Vice President, Sales
Love their air filters
I have ordered from Discount Filters in the USA and CANADA and have been happy with my purchases, I would recommend them.