I had great experience getting my car towed in for repair at Gerry's Auto Repair Inc, in Kissimee, Fl a day after Christmas Customer service was impressive from initial phone conversation to meet up & drop off of my after my car brokedown and needed immediate/emergent attentionVery nice PR couple, Mary & Johnny Santiago, who are running this business, they take time talking to you, happy to listen to what little knowledge I could share about my car & the problems I have with my carJohnny spent a good amount of time explaining how he was going to perform the engine diagnostics at optimal conditions in order to get accurate resultsPresented & explained to me possible causes of problem, finding actual cause that allowed him to do definitive repair and completed in a timely mannerI was not available to pickup my car even after 2-days it was done, they kept & took care of my car without charging me extraMy car is running great, fitted with brand new alternator that has warranty for years anywhere in US & CA, including laborI drove my car over hrs to VA on New Year's eve with no problem, and it's back to being my old reliable everyday car againBig shout out to Johnny & Mary and their crew for a great job! Keep up the good work A Happy & more prosperous new year to you & your businessGod bless
A BMW Specialist with all the diagnostics machines,that you find a the dealers with out the dealer fees Excellent Customer Care, you have a diagnostic then explained what your vehicle needs and you Authorize work and They even have a Mercedes Benz Car loaner, I was Amazed and Super Satisfied and I am a tough Customeram sold My BMW is my Baby and Johnny truly cares for your vehicles and your pocket, Better Service than the Dealer I will Highly Recommended Gerry's Auto Repair Excellent Service and Better Warranty than the Dealer
great service, great business, certified mechanics who take care of the problem the right way
I went in for an oil change and a leak in my radiator/hosing
they did a pressure test and found the problem for me right away and did a great job fixing it
great jobthank you and god bless
I had great experience getting my car towed in for repair at Gerry's Auto Repair Inc, in Kissimee, Fl a day after Christmas 2016. Customer service was impressive from initial phone conversation to meet up & drop off of my after my car brokedown and needed immediate/emergent attention. Very nice PR couple, Mary & Johnny Santiago, who are running this business, they take time talking to you, happy to listen to what little knowledge I could share about my car & the problems I have with my car. Johnny spent a good amount of time explaining how he was going to perform the engine diagnostics at optimal conditions in order to get accurate results. Presented & explained to me possible causes of problem, finding actual cause that allowed him to do definitive repair and completed in a timely manner. I was not available to pickup my car even after 2-3 days it was done, they kept & took care of my car without charging me extra. My car is running great, fitted with brand new alternator that has warranty for 2 years anywhere in US & CA, including labor. I drove my car over 12 hrs to VA on New Year's eve with no problem, and it's back to being my old reliable everyday car again. Big shout out to Johnny & Mary and their crew for a great job! Keep up the good work.
A Happy & more prosperous new year to you & your business. God bless.
A BMW Specialist with all the diagnostics machines,that you find a the dealers with out the dealer fees.
Excellent Customer Care, you have a diagnostic then explained what your vehicle needs and you Authorize work and They even have a Mercedes Benz Car loaner, I was Amazed and Super Satisfied and I am a tough Customer. am sold
My BMW is my Baby and Johnny truly cares for your vehicles and your pocket, Better Service than the Dealer.
I will Highly Recommended Gerry's Auto Repair
Excellent Service and Better Warranty than the Dealer.
I had great experience getting my car towed in for repair at Gerry's Auto Repair Inc, in Kissimee, Fl a day after Christmas Customer service was impressive from initial phone conversation to meet up & drop off of my after my car brokedown and needed immediate/emergent attentionVery nice PR couple, Mary & Johnny Santiago, who are running this business, they take time talking to you, happy to listen to what little knowledge I could share about my car & the problems I have with my carJohnny spent a good amount of time explaining how he was going to perform the engine diagnostics at optimal conditions in order to get accurate resultsPresented & explained to me possible causes of problem, finding actual cause that allowed him to do definitive repair and completed in a timely mannerI was not available to pickup my car even after 2-days it was done, they kept & took care of my car without charging me extraMy car is running great, fitted with brand new alternator that has warranty for years anywhere in US & CA, including laborI drove my car over hrs to VA on New Year's eve with no problem, and it's back to being my old reliable everyday car againBig shout out to Johnny & Mary and their crew for a great job! Keep up the good work A Happy & more prosperous new year to you & your businessGod bless
A BMW Specialist with all the diagnostics machines,that you find a the dealers with out the dealer fees Excellent Customer Care, you have a diagnostic then explained what your vehicle needs and you Authorize work and They even have a Mercedes Benz Car loaner, I was Amazed and Super Satisfied and I am a tough Customeram sold My BMW is my Baby and Johnny truly cares for your vehicles and your pocket, Better Service than the Dealer I will Highly Recommended Gerry's Auto Repair Excellent Service and Better Warranty than the Dealer
great service, great business, certified mechanics who take care of the problem the right way
I went in for an oil change and a leak in my radiator/hosing
they did a pressure test and found the problem for me right away and did a great job fixing it
great jobthank you and god bless
I had great experience getting my car towed in for repair at Gerry's Auto Repair Inc, in Kissimee, Fl a day after Christmas 2016. Customer service was impressive from initial phone conversation to meet up & drop off of my after my car brokedown and needed immediate/emergent attention. Very nice PR couple, Mary & Johnny Santiago, who are running this business, they take time talking to you, happy to listen to what little knowledge I could share about my car & the problems I have with my car. Johnny spent a good amount of time explaining how he was going to perform the engine diagnostics at optimal conditions in order to get accurate results. Presented & explained to me possible causes of problem, finding actual cause that allowed him to do definitive repair and completed in a timely manner. I was not available to pickup my car even after 2-3 days it was done, they kept & took care of my car without charging me extra. My car is running great, fitted with brand new alternator that has warranty for 2 years anywhere in US & CA, including labor. I drove my car over 12 hrs to VA on New Year's eve with no problem, and it's back to being my old reliable everyday car again. Big shout out to Johnny & Mary and their crew for a great job! Keep up the good work.
A Happy & more prosperous new year to you & your business. God bless.
A BMW Specialist with all the diagnostics machines,that you find a the dealers with out the dealer fees.
Excellent Customer Care, you have a diagnostic then explained what your vehicle needs and you Authorize work and They even have a Mercedes Benz Car loaner, I was Amazed and Super Satisfied and I am a tough Customer. am sold
My BMW is my Baby and Johnny truly cares for your vehicles and your pocket, Better Service than the Dealer.
I will Highly Recommended Gerry's Auto Repair
Excellent Service and Better Warranty than the Dealer.