Disney Store Inc.

I have been a loyal customer of Disney store for the past couple years, but to my surprise, on the date of August 27, 2016, I was at the receiving end of some very unprofessional customer service in Disney outlet store at *** *** *** *** Unit *** Carlsbad, CA XXXXXI was being treated as a criminal and I was slandered by an employee of Disney Store
On the said date, I made the purchase of Disney Toys, and headed towards the cash counter to pay for themWhen the sales representative scanned my purchase, the cost of item did not match with the price tagSo another employee, Kari, was called to check a priceWhen she headed to the cashier, she tuned up her voice and said "Someone put a sales tag on it to get a cheaper priceI can't get you this price!" and she started to peel off the sale tagI responded to her where I got the item and she tuned up her voice again and said "someone tried to get a cheaper deal and put a sale tag on it and I can't sell you with this price." in front of a line of customersI was being insulted and being treated as a criminal
After I paid my purchase and when I walked out to the store, I heard this employee Kari was making a derogatory statement again in public about my reputation with another employeeWhen I walked by her, she completely kept quiet and with her disdainful look staring at me
Her customer service is completely unprofessional:
As a customer service, it is so easy to handle this type of situation by simply just saying "oh, the price was mistakenly taggedPlease accept my apology for the confusion." instead of "Someone put a sales tag on it to get a cheaper priceI can't get you this price!" Obviously, this is a derogatory statement in public with her despised attitudeIt is insulting and embarassing when a sale representative made that kind of statement in a public when she has no evidence at all and concluded that someone tried to get a cheaper dealThere are many circumstances that the sale tag label was misplaced such as employee placed the sale tag by mistake, price tag was transferred over when items are not organized properly on the displayAs a customer, I don't deserve this type of customer services
Disney is one of the most popular icon in the world, their employees are also representing this most reputative coporation in our communityHaving this type of employee in Disney is the worst decisionNot only her misbehavior destroys the reputation of Disney, also, it is a bad influence to our young generations
Her Yelling, unprofessional customer services, disdainful look and slandering makes me feel uncomfortable, depressed and discriminated
In conclusion, I wish that this matter will be settled with an apology from Kari's supervisor and Kari should be re-evaluated on her Customer Service Skills as everything that transpired has caused a great deal of stress on my part