Initial Business Response /* (1000, 10, 2015/09/01) */
Mr *** brought back the pants claiming they were not his, yet they were his exact size and descriptionHe demanded that we pay him $(price for new) for his pantsIn conversations with him the description changed twiceTalking with him
they were also to 2-1/years oldHe indicated he bought them at Men's WarehouseWe checked with Men's Warehouse, they have him in their database, but they don't show him purchasing any pants that match the description
At any rate, taking into consideration the age of the pants, according to the Fair Claims Guide, after depreciation we feel that a settlement of $is reasonable
Initial Consumer Rebuttal /* (3000, 12, 2015/09/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Unfortunately, what Mr*** said is far from factualIt is too bad that a "business owner" has conducted himself this poorly in what should be a relatively straightforward situationIf the pants were mine, why would I bring them back? There was no demanding of any moneyI was asked how much the pants were worth and I answered the question posed to meThe description of the pants never changedKhaki, polyester, and from Men's WarehouseMaybe if Mr*** had returned a single one of my phone calls over the course almost and a half months he would not be so misinformed
Nonetheless, I am tired of dealing with Mark and his "business"I will accept the $even though it is grossly beneath the value of the pantsI am hesitant however as nothing that Mr*** has said has been truthful and I worry that reimbursement will be no differentI will wait to hear from the company
Final Business Response /* (1000, 24, 2015/10/01) */
A check was sent to *** and He has cashed it
Initial Business Response /* (1000, 10, 2015/09/01) */
Mr *** brought back the pants claiming they were not his, yet they were his exact size and descriptionHe demanded that we pay him $(price for new) for his pantsIn conversations with him the description changed twiceTalking with him
they were also to 2-1/years oldHe indicated he bought them at Men's WarehouseWe checked with Men's Warehouse, they have him in their database, but they don't show him purchasing any pants that match the description
At any rate, taking into consideration the age of the pants, according to the Fair Claims Guide, after depreciation we feel that a settlement of $is reasonable
Initial Consumer Rebuttal /* (3000, 12, 2015/09/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Unfortunately, what Mr*** said is far from factualIt is too bad that a "business owner" has conducted himself this poorly in what should be a relatively straightforward situationIf the pants were mine, why would I bring them back? There was no demanding of any moneyI was asked how much the pants were worth and I answered the question posed to meThe description of the pants never changedKhaki, polyester, and from Men's WarehouseMaybe if Mr*** had returned a single one of my phone calls over the course almost and a half months he would not be so misinformed
Nonetheless, I am tired of dealing with Mark and his "business"I will accept the $even though it is grossly beneath the value of the pantsI am hesitant however as nothing that Mr*** has said has been truthful and I worry that reimbursement will be no differentI will wait to hear from the company
Final Business Response /* (1000, 24, 2015/10/01) */
A check was sent to *** and He has cashed it