Distinctive Building & Renovation, LLC

Initial Business Response /* (1000, 5, 2015/06/29) */
*** has presented some facts but has left out many more that are pertinent to this situationFirst AIMS INCdid not do this engine for *** but was contracted to*** mobile to do this engine*** should be speaking
to*** mobile about warranty considerationSecondly this engine was rebuilt over five years ago and is certainly out of warrantyAIMS INCwarranty is "MONTHS or THOUSAND MILES WHICHEVER COMES FIRST"AIMS INCwarranty is also an out of chassis warranty as we cannot work on vehicles due to insurance coverage nor is AIMS INCan auto repair shop*** states he broke his camsAIMS INCdoes not warranty damages caused by others*** demands extended warranties when he didn't pay for them at least not to AIMS INCIn spite of these facts AIMS INChas offered to help *** repair his engine at no cost to him*** will have to remove the engine and deliver it to AIMS INCfor repairApparently he is not willing to do thisAt this time AIMS INCwill offer to repair this for an additional daysAfter that *** is on his own
Initial Consumer Rebuttal /* (3000, 7, 2015/06/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have talked to *** mobile and he said that AIMS did all the rebuild on this engineHe could not get this motor running and had to have *** come out to *** with a trailer and take the truck with the engine in it back to Reno to work on it and get it runningSo why can't he do that now? I have all the new parts already he just needs to put it back togetherAs far as the warranty it was on the work of the rebuilt engine, not the block and head that was tapped and then sleevedThe engine would not have to be redone if AIMS had not done shoddy workI have contacted many other certified mechanic that all have said this is not the right fix and this type of work should never have happened.*** mobile should not have to repull the engine and take it back to AIMS as he has already done this once and I should not have to pay for this service againAll I want is to have them fix the engine and have the orginal warranty as this sleeve AIMS tapped into the block and head worked its way up to cause the gasket to not sit right and that is what caused it to steamAnd if AIMS is not willing to repair or fix the problem they caused, they should have to pay for a mechanic to fix it right
Final Business Response /* (4000, 9, 2015/07/07) */
Ditto on first reply and as stated previously, AIMS INCwarranty is an out of chassis warranty 12/which ever comes first from completion of invoice date! AIMS INCcannot seem to appease this person so it will no longer offer to repair this engine nor will AIMS INCcomment any further on this matter