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Review: I rented a condo from distinctive in November of 2011. They were just a company who put me in contact with the owners who were leasing the condo at [redacted]. The owners are [redacted] and [redacted]. All was good the entire year and half I lived at the location. In June 2013 I let them know I would be leaving in July. When they learned of this they became different people. They are not refunding me my deposit of $800. They did have some minor damage to the wall from sofa scuffs and door knob in bathroom had hit the adjacent door and made a hole. I took pictures and told her to send itemized bill and remaining balance. I have several nasty text saying she is not refunding. I hired an attorney and let her know. She then claimed to get back with me in 30 days as per lease agreement.I told her call when she is ready and I will provide forwarding address. I waited the 30 days then contacted her on July 31. She told me she mailed a registered letter on the 22 of July with the intent I provided a forwarding address to post office. Not once did she contact me for address and she knows I no longer live in her condo!! I provided new address to post office on June 16. She has only sent bill of damages and no check. I have yet to receive the letter. The condo was cleaned, carpets shampooed and I took pictures. She was very mad and upset that we had cleaned. The charges for damages are no where near close to the $800 she owes me! I have an attorney working on this with me. I also contacted colleen at Distinctive Real Estate and was basically told I was out of luck, she could not help me. I want to make sure no one else who rents from Nancy and Thomas Gould have to go through this headache I am dealing with. I would also like to say check on if they report their rental income and I think they are fraud.Desired Settlement: Itemized Correct Bill of damages and remaining deposit!

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Description: Real Estate Services

Address: PO Box 477642, Chicago, Illinois, United States, 60647-0959

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