Sign in

Ditmars Flower Shop

Sharing is caring! Have something to share about Ditmars Flower Shop? Use RevDex to write a review
Reviews Ditmars Flower Shop

Ditmars Flower Shop Reviews (4)

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved. Sincerely, [redacted] ***...

Revdex.com:At this time, I have not been contacted by Ditmars Flower Shop regarding complaint ID [redacted]Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

Review: The online process was fine, but there was no specific time delivery. I didn't give too much thought about it. A few days before mother's day I gave my mother a call and told her to expect a delivery. Surprise?Mother's day came and my mother waited the whole morning for it. At 2:30pm, she called me and said she wanted to go to eat. We lost Mother's Day brunch waiting for this "surprise". I told her it was flowers, and she ask me to call to see when they're delivering.The first guy who picked up the phone was rude. "It's Mother's Day, we have lots of deliveries. We deliver until 8pm. Did you specify the time?" Of course, I didn't there was no option! Well that doesn't help me. You're tell me the flowers are on a truck that's making rounds all over Queens and Astorians gets it at the end of the day?"We leave it with a neighbor or upstairs or downstairs." We don't have neighbors! There is no up or down stairs. What happens to these flowers? This is upsetting. I want a refund.I told my mom the situation and she got really upset. Are you sure there's no refund? Let me call the florist shop again and ask for someone else. The second time, someone else picked up. They'll leave a note and redeliver at our earliest convenience free of charge.Alright, so we left for an early dinner and came back to her house around 6:45pm. There was no note around the door so we figure the florist hasn't came around yet. I left and told her to probably expect it up to 8pm.9:11pm I got an email claiming the flowers were delivered. I called my mom and she said they never came. I call the Flower Shop and they were like, oh yea, we went there at 6pm and no one was there."I didn't see any note." Oh, the truck driver left a message on the answering machine. The guy closing the shop offered to deliver the flowers after he closed the shop. I said okay, fine.I called my mother to tell her to expect the florist coming from around 9-10pm. By then she was complaining about waiting all day for flowers that never came, no refund, flowers that have been wilting in a truck since morning and it looks completely nasty now. When I called her to see if she received her flowers she was crying on the phone.Desired Settlement: I don't know how you can fix a mother crying on Mother's Day, upset over wilting flowers and wasting her day away. She don't even want anything from Ditmars Flower shop anymore because she thinks this whole incident is intentional and racial. Give me a refund and I'll change my Yelp review to something less scarring.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Check fields!

Write a review of Ditmars Flower Shop

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Ditmars Flower Shop Rating

Overall satisfaction rating

Description: FLORISTS-RETAIL

Address: 2911 Ditmars Blvd, Astoria, New York, United States, 11105

Phone:

Show more...

Web:

This website was reported to be associated with Ditmars Flower Shop.



Add contact information for Ditmars Flower Shop

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated