Sign in

Ditsler Insurance

Sharing is caring! Have something to share about Ditsler Insurance? Use RevDex to write a review
Reviews Ditsler Insurance

Ditsler Insurance Reviews (3)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Inexperience is no excuseI worked with your agent for weeksWho runs this business? Surely someone should have been checking the progresspolicies is a significant piece of business. It is not guaranteed that my previous company will take the business backIt looks like they will but I have not received any paperwork as of yetThis is a stressful and potentially harmful for my businessI feel misled and basically lied too by your agent. Last week I received all policies and a bill for the policiesThe policies were escrowed and supposedly in effect until Oct The policy paper says 8-23-until 8-23-I received twice to Mr*** via text and he has yet to respondThis is less than professional. This transaction has not been handled professionally in any way and has wasted my time and created undue potential harm to my businessAs well as creating stress that is not needed
Regards,
*** ***

First of all thank you for giving us the opportunity to work with youI am sorry that you feel you were misled by Mark .I would attribute this issue more to inexperience with this type of commercial business rather than commission desireUltimately no one makes any money if the policy does not
stay on the books. Any funds for coverage not used will be refunded to you in fullUnder Ky law insurers have a day window post binding to review submissions to make sure they meet the underwriting criteria set forth in their filingsHowever upon review of pictures of the properties submitted it was the underwriters opinion that the properties did not meet the company underwriting guidelines for these types of propertiesPerhaps a trial submission would have been the best way to go to prevent what ultimately happened I am glad you were able to reinstate with your former carrierPlease let us know the effective date so that we can provide the maximum credit for you. Please accept our apologies for any inconvenience caused by this situation While this is not an everyday occurrence in the insurance business it is not uncommon but always regrettable Please accept our apology and feel free to call me to discuss further if you wish.*** *** ***

The process of writing a policy is always subject to final review by underwriting and thus the 60 day window in which a company can determine whether or not a policy meets the insurers underwriting guidelines. In this case there were multiple items which the underwriter felt this risk did not meet our guidelines . One has to recognize that we take on risk well beyond the value of the properties we insured under the liability portion of our policy . If a tenant or a guest were to fall on the premises due a step in need of repair we could be paying up to 1M dollars plus the cost of defense. We offered to extend the date of cancellation an additional 10 days but did not receive a response as to whether it was needed or not so I assume the former insurer has reinstated or rewritten the policy. If not we can search for other companies whom may insure the properties however we felt the best route was to get back with the previous carrier. The only offer I can make other than my sincere apology for your inconvenience would be to resubmit an application after all items were brought into compliance with underwriting guidelines . Items such as overhanging tree branches, sidewalk, driveway and step repairs and siding issues would all need to be addressed as needed. We would also need to confirm dates of wiring and hvac updates .

Check fields!

Write a review of Ditsler Insurance

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Ditsler Insurance Rating

Overall satisfaction rating

Address: 1313 Lyndon Lane, Suite#102, Louisville, Kentucky, United States, 40222

Phone:

Show more...

Web:

This website was reported to be associated with Ditsler Insurance.



Add contact information for Ditsler Insurance

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated