Debit Card Fraudulent transactions take time to investigate Our processor at the time gave the member credit and reversed it several timesThe final investigation showed that the card had no chargeback rights on that transaction The Credit Union has written the amount off and given the member credit for the fraud We had to wait until the investigation was final to do that or we would risk the member getting credit twice
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.1st University Credit Union has been great to work with all through my past years with themIt was out of frustration, mostly with the Vantiv Dispute Resolution (debit card issuer) people, that I filed this complaint, which turned out to be entirely unnecessary.But to avoid fraudulent charges in the future, I have begun enabling/disabling my card using the 1st University Credit Union app Its easy to use, and I imagine a very secure way to keep my card/account safe Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.1st University Credit Union has been great to work with all through my past 28 years with them. It was out of frustration, mostly with the Vantiv Dispute Resolution (debit card issuer) people, that I filed this complaint, which turned out to be entirely unnecessary.But to avoid fraudulent charges in the future, I have begun enabling/disabling my card using the 1st University Credit Union app. Its easy to use, and I imagine a very secure way to keep my card/account safe.
Regards,
[redacted]
Debit Card Fraudulent transactions take time to investigate. Our processor at the time gave the member credit and reversed it several times. The final investigation showed that the card had no chargeback rights on that transaction. The Credit Union has written the amount off and given...
the member credit for the fraud. We had to wait until the investigation was final to do that or we would risk the member getting credit twice.
Debit Card Fraudulent transactions take time to investigate Our processor at the time gave the member credit and reversed it several timesThe final investigation showed that the card had no chargeback rights on that transaction The Credit Union has written the amount off and given the member credit for the fraud We had to wait until the investigation was final to do that or we would risk the member getting credit twice
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.1st University Credit Union has been great to work with all through my past years with themIt was out of frustration, mostly with the Vantiv Dispute Resolution (debit card issuer) people, that I filed this complaint, which turned out to be entirely unnecessary.But to avoid fraudulent charges in the future, I have begun enabling/disabling my card using the 1st University Credit Union app Its easy to use, and I imagine a very secure way to keep my card/account safe Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.1st University Credit Union has been great to work with all through my past 28 years with them. It was out of frustration, mostly with the Vantiv Dispute Resolution (debit card issuer) people, that I filed this complaint, which turned out to be entirely unnecessary.But to avoid fraudulent charges in the future, I have begun enabling/disabling my card using the 1st University Credit Union app. Its easy to use, and I imagine a very secure way to keep my card/account safe.
Regards,
[redacted]
Debit Card Fraudulent transactions take time to investigate. Our processor at the time gave the member credit and reversed it several times. The final investigation showed that the card had no chargeback rights on that transaction. The Credit Union has written the amount off and given...
the member credit for the fraud. We had to wait until the investigation was final to do that or we would risk the member getting credit twice.