Diver Discount Catalog & Diver Emporium, LLC

Initial Business Response /* (1000, 5, 2016/02/02) */
Contact Name and Title: Danielle ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@yahoo.com
We have no problem releasing her dental records However, we only saw the patient one time and she asks for years of dental records from a
retired dentist whom Dr*** took the office over fromWe informed her that there would be a nominal fee to copy the records for herThat fee is to compensate staff time and materials used to make copy
OFFER:
If the patient is financially unable to pay the copying fee, we would be willing to waive itHowever, it is for the patient to work with us and please do not demand to have all the records copy on the spotWe usually ask for hours notice in most cases
Initial Consumer Rebuttal /* (3000, 7, 2016/02/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
As long as I get all my records within days I will be satisfiedIf not, I will file a report with Human & Health ServicesI filed a written request for these records with this dentist on January 20thHHS says this dentist has days to provide them to meNotify me when the records are ready for pick or mail them to the address I provided on the formOnce I get MY records, I will request this case me closed
Final Consumer Response /* (2000, 11, 2016/02/16) */
Case can be closedReceived my medical recordsSad that I had to go to Revdex.com in order to get what was rightfully and legally MINEALL customers that walk through their door should be made aware of their practices