Sign in

Diverse Electrical Company, Inc.

Sharing is caring! Have something to share about Diverse Electrical Company, Inc.? Use RevDex to write a review
Reviews Diverse Electrical Company, Inc.

Diverse Electrical Company, Inc. Reviews (1)

I moved into my new home the last week in August. The builder ([redacted] @ [redacted]) gave me a list of subcontractors that I am supposed to call within the first year if I find items that need to be addressed. It took me a while to realize that the phone jack in my eat-in kitchen was not what I asked for. The jack was in the right place, but it was not the correct wall jack plate. [redacted] at [redacted] told me to contact Diverse Security Systems because they were the ones that put the (5) jacks in my house. At first I went to buy a wall plate, but when I tried to take the regular phone jack off, it was connected to wires, so that is why I called to find out what I needed to do. I returned the wall plate to [redacted] and waited to hear from Diverse. I tried to call to no avail, but [redacted] faxed the request over to them and then the guy called me. He told me that he would be at my house between 7 -7:15am that particular day. No one showed by 7:40am so I left for work. [redacted] called me with an attitude and we rescheduled. Neither time that I talked to [redacted] did he quote me a price of $65, because if he had, I would have told him not to come. I would have also called [redacted] back, because that is not what was told to me initially. [redacted] ([redacted]) advised Diverse that [redacted] is not going to pay the invoice and neither is the homeowner. (That is what I was told) So I thought everything was settled. Diverse keeps sending me invoices and I have sent them back. So today I decided to call and find out what the problem is and [redacted] gets on the phone, nasty as ever, telling me that he will continue to send invoices until I pay. That was the last straw for me. If they had put the correct plate on my wall in the beginning, then we would not have this problem. I will not continue to be harassed in this way and I am not paying for something that was supposed to be included in the price of my new home. I feel like this is something Diverse and [redacted] need to hash out. I will not pay this.Desired SettlementI would like Mike (Diverse) to stop sending me invoices for something that I don't owe. I want Diverse Security Systems to stop harassing me about payment, when this is clearly not something I am responsible for. I am not paying the $65.Business Response When Mrs. [redacted] called our office to set up a service call I spoke with her and told her that we start work at 7:00 am and the we would leave the office by 7:15 am to arrive at her place by 8:00 am, when I called her to see where she was she told me she thought I said I would be at her house by 7:15 am she miss understood me, I told her I can come by the next day and that there would be a $65.00 charge, when My tech asked to be paid she told him as well as my self because he called me and she told us that she would drop a check off at the sales office because she didn't carry any checks and I told her that would be fine, right there she is accepting terms of payment by telling us she would leave it at the sales off.I spoke with[redacted] from [redacted] about this matter a month or so back and he said that she was responsible for the payment because that was something [redacted] nor Diverse Security offered there home owners, I did speak with[redacted] Today 2/6/2015 and told him about the complaint and asked us to just send him the bill and that [redacted] will take care of the $65.00 charge.Consumer Response This is satisfactory. Final Consumer Response

Check fields!

Write a review of Diverse Electrical Company, Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Diverse Electrical Company, Inc. Rating

Overall satisfaction rating

Description: Electricians

Address: 8801 Creedmoor Rd, Raleigh, North Carolina, United States, 27615-1819

Phone:

Show more...

Add contact information for Diverse Electrical Company, Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated