My husband and I stayed in Stairway to heaven and it was absolutely disgusting and outdated, nothing like what it looked like in the pictures. The wallpaper was ripped in places, there were dents and color marks all over the upstairs walls, the toilet was broken, the garbage can was broken, there was clumps of hair in the cracks of the carpet, the bed is hard as a rock and the comforter smelled strange, and whomever is in charge of that cabin was very rude when answering questions or responding to my emails about it. We actually ended up getting a hotel because it was so disgusting. I would not recommend this to anyone and these people should be ashamed of themselves.
I rented [redacted] the [redacted] in October of 2015. The cabin had never been cleaned from the previous renters. We could not stay. The cabin itself was so small and not upkept. The hot tub was rotten, the outdoor furnature was moldy. We were told not to arrive before 4:30PM... WE ARRIVED AT 6PM. We were also told to report any problems before 11pm... I had 3 different numbers including the after hours housekeeping number and NONE answered... So at 6pm on a Friday we were left to search for another place to stay. That made us also have to cancel our dinner plans including a proposal at the restaurant... poor poor service. I did get a full refund though.
My husband and I stayed in Stairway to heaven and it was absolutely disgusting and outdated, nothing like what it looked like in the pictures. The wallpaper was ripped in places, there were dents and color marks all over the upstairs walls, the toilet was broken, the garbage can was broken, there was clumps of hair in the cracks of the carpet, the bed is hard as a rock and the comforter smelled strange, and whomever is in charge of that cabin was very rude when answering questions or responding to my emails about it. We actually ended up getting a hotel because it was so disgusting. I would not recommend this to anyone and these people should be ashamed of themselves.
I rented [redacted] the [redacted] in October of 2015. The cabin had never been cleaned from the previous renters. We could not stay. The cabin itself was so small and not upkept. The hot tub was rotten, the outdoor furnature was moldy. We were told not to arrive before 4:30PM... WE ARRIVED AT 6PM. We were also told to report any problems before 11pm... I had 3 different numbers including the after hours housekeeping number and NONE answered... So at 6pm on a Friday we were left to search for another place to stay. That made us also have to cancel our dinner plans including a proposal at the restaurant... poor poor service. I did get a full refund though.