Diversified Credit Solutions - Michael Trust

There are policy and procedures that we follow here at Infiniti Of Manhasset and one of them is never to give out cash for refunds of any typeThere is no issue refunding the $core charge to the customer its just going to be by check, its prevents the customer from ever coming back and saying
he never received the refundI would also like to state that a core charge is in place in order for the manufacturer to receive the core back from the dealerIf the precious metals inside of the core are damaged in anyway the is no credit to be issued the dealer and the customer would also not be credited as well, the customer would than receive the old core backThis is a policy set by all the manufactures that we all followWhen the dealership receives the credit from the manufacturer than the customer receives the credit from the dealershipWe would be more than willing to credit back the customer the core, but we have policies that have to be met first