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Diversified Marketing Group, Inc.

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Diversified Marketing Group, Inc. Reviews (5)

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*** ** *** 09/07/ Revdex.com Denver/Boulder Re: *** ** *** (***) We are in receipt of your recent letter regar**ng *** ** ***. We appreciate the opportunity to
respond Ms*** had originally placed an order for an offer sent to her in the mail by sen**ng us a check for $which was for one issue of our magazine and a signed order form requesting that the $annual fee be debited from her checking account. Per her request, we have cancelled Ms***’s order for this magazine. Ms*** will be receiving her refund of $back to her account within the next 7-business days. In ad**tion, we have removed Ms***’s name from our mailing lists and we will make our best effort to suppress her name and address from any future mailings. We do, however, want to caution that since we rent mailing lists from numerous sources, if Ms*** is already on other companies’ mailing lists, especially if her name or address were to appear **fferently or misspelled, it is possible that we may rent her name again and in that case possible that she could receive mail from us again. If that should happen we ask that you contact us and we will remove that instance of her name as well Sincerely, Customer Service **versified Marketing Group

Ms*** ordered two magazines from our company by sending in a check for $for the first issue of each magazine and sending with the checks two signed authorization form requesting the annual fee for each magazine be deducted from her account $is the annual fee of the magazine
Ms*** was refunded everything she paid minus the magazines that had already been sent to her In addition we removed Ms*** from our mailing list and set the account so that she could receive no further charges from us in future Ms*** is welcome to contact us by telephone or in writing at any time if she has any further questions

Initial Business Response /* (1000, 5, 2015/05/27) */
Diversified Marketing Group
PO Box XXXXX
Denver, CO XXXXX
5/22/
Revdex.com Denver/Boulder
Re: *** ***, Case # XXXXXXXX
We are in receipt of your recent letter regarding *** ***We appreciate the opportunity to
respond
Mr*** placed an order for an offer sent to him in the mail by sending us a check for $which was for one issue of our magazine and a signed order form requesting that the $annual fee be debited from his checking accountPer his request, we have cancelled Mr***'s order and processed a refund in the amount of $on 5/22/Mr*** will receive this refund back in his account within 7-business daysIn addition, we have removed Mr***'s name from our mailing lists and we will make our best effort to suppress his name and address from any future mailingsWe do, however, want to caution that since we rent mailing lists from numerous sources, if Mr*** is already on other companies' mailing lists, especially if his name or address were to appear differently or misspelled, it is possible that we may rent his name again and in that case possible that he could receive mail from us againIf that should happen we ask that you contact us and we will remove that instance of his name as well
Sincerely,
Customer Service
Diversified Marketing Group
Initial Consumer Rebuttal /* (2000, 12, 2015/06/15) */
Refund of the $33.oo has been receivedThank you very much for the quick resolution

[redacted]   10/12/2017   [redacted]
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[redacted]   We are in receipt of your recent letter regarding [redacted].  We appreciate the opportunity to respond.   [redacted] had originally...

placed an order for an offer sent to her in the mail by sending us a check for $5.00 which was for one issue of our magazine and a signed order form requesting that the $60.00 annual fee be debited from her checking account.  Additionally, she had sent us a check for $11.75 and a signed order form requesting that the $11.75 monthly fee be debited from her account for a separate subscription.  Per her request, we have canceled [redacted]’s order for these magazines.  [redacted] will be receiving a refund check in the amount of $130.50 at her address provided within 7-10 business days.  This is for one full $60.00 annual subscription, and six months of the $11.75 subscription.  In addition, we have removed [redacted]’s name from our mailing lists and we will make our best effort to suppress her name and address from any future mailings.  We do, however, want to caution that since we rent mailing lists from numerous sources, if [redacted] is already on other companies’ mailing lists, especially if her name or address were to appear differently or misspelled, it is possible that we may rent her name again and in that case possible that she could receive mail from us again.  If that should happen we ask that you contact us and we will remove that instance of her name as well.        Sincerely,   [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

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Address: Brainerd, Minnesota, United States, 56401-0309

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