Divine Esthetics and Massage

? ? [redacted] , ? We recently received your complaint from the Revdex.com regarding your Blizzard White accountAccording to our records, we received your order on August 4, We'll also enter you into our Blizzard White Constant Dazzler ClubWith the Constant Dazzler Club you'll get a package of Blizzard White Teeth Whitening Syringes so you can maintain your whiter teeth(10) days from the date of order processing, and unless you decide to take an action to cancel (by calling our customer service center at [redacted] or www[redacted] .com), we'll conveniently bill your credit card $for the full day Blizzard White System.? When you ordered the product you also checked a box indicating that you had read and agreed to the terms of the offerWhen a customer checks that box we must assume that they have actually done what they are stating they didIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you? According to our records, you spoke to a representative and accepted an early cancel sale of $An email was sent to your email address confirming this cancellation? Your account has been cancelled and no further charges have been charged to your account? If you should need further assistance, please contact our Customer Service CenterWe're happy to assist you in any way we can.? ? Thank you,? ? Blizzard White Customer Service Team hours a day, days a week? [redacted] (US Only) ? ? ?

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.] Revdex.com: I have reviewed the? response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me.? I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ?

Ms [redacted] , We recently received your complaint # [redacted] from the Revdex.com regarding your Blizzard White accountAccording to our records, we received your order on March 31, The terms of the offer that you agreed to at the time of your order clearly state that you were to have an day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges.? They also indicate that “you must take affirmative action to avoid further charges or you will be charged in the amount of $eight days from the date of your order processing for the product.”? ? These terms were presented to you in multiple places on our website when you ordered our productAdditionally, you were sent an order confirmation email after your order was completed that provided a full written version of the terms you agreed to? When you ordered the product you also checked a box indicating that you had read and agreed to the terms of the offerWhen a customer checks that box we must assume that they have actually done what they are stating they didIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you On April 2, you spoke with a representative to cancel your accountYou were immediately issued a return merchandise authorization number and return deadline date and sent a confirmation email outlining your return instructions To this day we have not received your package back, and your deadline date has passedTherefore, you were charged for the product equaling the amount of $Your account remains canceled and you will not receive any other shipments or charges ? Blizzard White Customer Service Team [redacted] ? ?

Ms [redacted] , ? We have received your response from the Revdex.com and take your complaint seriously.? In an effort to assist you we have already cancelled your account and you will not receive any further charges ? We apologize for any confusion, and always do our best to resolve any customer complaint or concern in a timely mannerIf there is anything more you need please feel free to call our customer service at ###-###-####We're happy to assist you in any way we can.? ? Sincerely, Blizzard White Customer Service Team hours a day, days a week? ###-###-#### (US Only) ?

I've read the terms and have agreed to the terms? However, I cancelled this products automatic shipping on Nov 16, not Dec like they claim? I called back in Dec to notify them that I had been charged again and they have been doing nothing to resolve this but sending me their terms? I have the product, I want to return it and get my money back for product that was sent to me after the cancellation? This is a classic case of a business scamming people out of their money and just sending their terms documents as their answer instead of actual customer service

Mr [redacted] , ? We have received your response from the Revdex.com and take your complaint seriously.? In an effort to assist you we have already cancelled your account and you will not receive any further chargesA full refund of $has been issued back to your card.? We apologize for any confusion, and always do our best to resolve any customer complaint or concern in a timely mannerIf there is anything more you need please feel free to call our customer service at ###-###-####We're happy to assist you in any way we can.? ? Sincerely,Blizzard White ?

Ms? [redacted] , ? We recently received your complaint # [redacted] from the Revdex.com regarding your Blizzard White accountAccording to our records, we received your order on March , ? The terms of the offer that you agreed to at the time of your order clearly state that you were to have an day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges.? They also indicate that “you must take affirmative action to avoid further charges or you will be charged in the amount of $eight days from the date of your order processing for the product.”? ? ? These terms were presented to you in multiple places on our website when you ordered our productAdditionally, you were sent an order confirmation email after your order was completed that provided a full written version of the terms you agreed to? Since we did not hear from you during your trial period, you were charged $on April , You were then enrolled into our monthly shipment program and received one additional package at the cost of $and one for $? ? The first time we heard from you regarding the cancelation of your account was on September 7, when you canceled your account with a representativeYour account was immediately canceled and you have not received any shipments or charges since then ? As a courtesy, we have provided you with a full, immediate refund on the most recent charge of $? Your account remains canceled and you will not receive any further shipments or charges? Thank you,? ? Blizzard White Customer Service Team ?

Ms*** ***, We recently received your complaint # *** from the Revdex.com regarding your Blizzard White accountAccording to our records, we received your order on August 3, The terms of the offer that you agreed to at the time of your order clearly
state that you were to have an day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges. They also indicate that “you must take affirmative action to avoid further charges or you will be charged in the amount of $eight days from the date of your order processing for the product.” According to our records the first contact we had requesting the cancelation of your account was on August 3, with a representativeWe reminded you of the terms of the offer that were agreed to at the time of your orderDuring this call you agreed to an RMAThis means in lieu of receiving a charge for the product, you would return it back to our companyYour account was immediately canceled and you have not received any shipments or charges since then Unfortunately, the Shipping and handling & processing fee cost for the product are nonrefundableThis was the charges of $& .These were the only charges that was made to your account for the Blizzard white product. We have gone ahead and tracked your shipment and the United States Postal Service has confirmed this package was delivered to you on August 6, You can certainly contact the Postal Service with your tracking number: *** for further details If you should need further assistance, please contact our Customer Service CenterWe're happy to assist you in any way we can. Thank you, Blizzard White Customer Service ###-###-####

Mr***, We recently received your complaint #*** from the Revdex.com regarding your Blizzard White accountAccording to our records, we received your order on July 14, I apologize but I am not able to assist you with any orders you made with any companies
other than oursThe terms of the offer that you agreed to at the time of your order clearly state that you were to have an day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges. They also indicate that “you must take affirmative action to avoid further charges or you will be charged in the amount of $eight days from the date of your order processing for the product.” These terms were presented to you in multiple places on our website when you ordered our productAdditionally, you were sent an order confirmation email after your order was completed that provided a full written version of the terms you agreed to When you ordered the product you also clicked a button indicating that you agreed to the terms of the offerWhen a customer clicks that button we must assume that they have actually read what they are agreeing toIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you Since we did not hear from you during your trial period, you were charged $on July 22, The first time we heard from you regarding the cancellation of your account was on October 27, over our automated system Your account remains canceled and you will not receive any further shipments or charges Thank you, Blizzard White Customer Service Team hours a day, days a week *** *** ***
*

Mr***, We recently received your complaint # ***
from the Revdex.com regarding your Blizzard White account
According to our records, we received your order on November 5, The terms of the offer that you agreed to at the time of your
order clearly state that you were to
have an day trial period starting from
the date of your order processing in which you could cancel your account to
avoid further charges. They also indicate that “you must take affirmative
action to avoid further charges or you will be charged in the amount of $
eight days from the date of your order processing for the product.” These terms were presented to you in multiple places on our
website when you ordered our productAdditionally, you were sent an order
confirmation email after your order was completed that provided a full written
version of the terms you agreed to.When you ordered the product you also checked a box indicating
that you had read and agreed to the terms of the offerWhen a customer checks
that box we must assume that they have actually done what they are stating they
didIf there was any confusion with the terms you could have called our
customer service team and they would have been happy to assist youSince we did not hear from
you during your trial period, you were charged $on November 13, 2015.The first time we heard from you regarding the cancelation of your
account was on November 17, when you canceled your account with a
representativeYour account was immediately canceled and you have not received
any shipments or charges since thenWe
agreed to provide you with a refund of $once your product has been
returned back.We
need to receive your product back in the warehouse by December 11, in
order to receive a refund of $That is the full product price of the shipmentYour
account remains canceled and you will not receive any further shipments or
charges.Sincerely, Blizzard White Customer Service Team hours a day, days a week *** (US
Only)

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolvedI will say that the customer service they provided when I called to resolve this OUTSIDE of the Revdex.com I still have issue withBut as far as what I feel needed to have taken place within this transaction is in the process the resolution I had told the representative on the phone
Regards,
*** ***

Dear *** ***, We recently received your complaint from the Revdex.com regarding your Bella at Home accountAccording to our records, we received your order on May 24, The terms were presented to you in multiple places on our website when you ordered our
productAdditionally, you were sent an order confirmation email after your order was completed that provided a full written version of the terms you agreed to When you ordered the product you also checked a box indicating that you had read and agreed to the terms of the offerWhen a customer checks that box we must assume that they have actually done what they are stating they didIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you According to our recordsYou contacted us on July 13,and spoke to one of our call representatives and were issued a RMA and were given a a return merchandise authorization aka RMA number so you could return your shipment for a full refundYou were also emailed these instructions as well If you should need further assistance, please contact our Customer Service CenterWe're happy to assist you in any way we can. Thank you, Bella at Home Customer Service Team hours a day, days a week ###-###-#### (US Only)

I've read the terms and have agreed to the terms However, I cancelled this products automatic shipping on Nov 16, not Dec like they claim I called back in Dec to notify them that I had been charged again and they have been doing nothing to resolve this but sending me their terms I have the product, I want to return it and get my money back for product that was sent to me after the cancellation This is a classic case of a business scamming people out of their money and just sending their terms documents as their answer instead of actual customer service

*** *** * ***, We recently received your complaint from the Revdex.com regarding your Blizzard White accountAccording to our records, we received your order on August 4, We'll also enter you into our Blizzard White Constant Dazzler ClubWith the
Constant Dazzler Club you'll get a package of Blizzard White Teeth Whitening Syringes so you can maintain your whiter teeth(10) days from the date of order processing, and unless you decide to take an action to cancel (by calling our customer service center at *** or www.***.com), we'll conveniently bill your credit card $for the full day Blizzard White System. When you ordered the product you also checked a box indicating that you had read and agreed to the terms of the offerWhen a customer checks that box we must assume that they have actually done what they are stating they didIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you According to our records, you spoke to a representative and accepted an early cancel sale of $An email was sent to your email address confirming this cancellation Your account has been cancelled and no further charges have been charged to your account If you should need further assistance, please contact our Customer Service CenterWe're happy to assist you in any way we can. Thank you, Blizzard White Customer Service Team hours a day, days a week *** (US Only)

Mr***, We recently received your complaint # *** from the Revdex.com regarding your Blizzard White accountAccording to our records, we received your order on October 3, The terms of the offer that you agreed to at the time of your order clearly state that you
were to have an day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges. They also indicate that “you must take affirmative action to avoid further charges or you will be charged in the amount of $eight days from the date of your order processing for the product.” These terms were presented to you in multiple places on our website when you ordered our productAdditionally, you were sent an order confirmation email after your order was completed that provided a full written version of the terms you agreed to When you ordered the product you also clicked a button indicating that you agreed to the terms of the offerWhen a customer clicks that button we must assume that they have actually read what they are agreeing toIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you Since we did not hear from you during your trial period, you were charged $on October 11, and received two additional packages at this charge The first time we heard from you regarding the cancelation of your account was on December 14, when you canceled your account with a representative Your account remains canceled and you will not receive any further shipments or charges Thank you, Blizzard White Customer Service Team hours a day, days a week *** (US Only)

Ms***, We recently received your complaint # *** from the Revdex.com regarding your Blizzard White accountAccording to our records, we received your order on March 31, The terms of the offer that you agreed to at the time of your order clearly state that you were
to have an day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges. They also indicate that “you must take affirmative action to avoid further charges or you will be charged in the amount of $eight days from the date of your order processing for the product.” These terms were presented to you in multiple places on our website when you ordered our productAdditionally, you were sent an order confirmation email after your order was completed that provided a full written version of the terms you agreed to When you ordered the product you also checked a box indicating that you had read and agreed to the terms of the offerWhen a customer checks that box we must assume that they have actually done what they are stating they didIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you On April 2, you spoke with a representative to cancel your accountYou were immediately issued a return merchandise authorization number and return deadline date and sent a confirmation email outlining your return instructions To this day we have not received your package back, and your deadline date has passedTherefore, you were charged for the product equaling the amount of $Your account remains canceled and you will not receive any other shipments or charges Blizzard White Customer Service Team *** *** ***

Mr***, We recently received your complaint # *** from the Revdex.com regarding your Blizzard White accountAccording to our records, we received your order on February 6, The terms of the offer that you agreed to at the time of your order clearly state that
you were to have an day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges. They also indicate that “you must take affirmative action to avoid further charges or you will be charged in the amount of $eight days from the date of your order processing for the product.” When you ordered the product you also checked a box indicating that you had read and agreed to the terms of the offerWhen a customer checks that box we must assume that they have actually done what they are stating they didIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you Since we did not hear from you during your trial period, you were charged $on February 14, The first time we heard from you regarding the cancelation of your account was on April 1, when you canceled your account with a representativeYour account was immediately canceled and you have not received any shipments or charges since thenWe agreed to provide you with a refund of $once your product has been returned back Your return was received within the return deadline date and a refund of $has been issued back to your cardThat is the full product price of the shipment Your account remains canceled and you will not receive any further shipments or charges Blizzard White Customer Service ###-###-#### (US Only)

Mr***, We have received your response from the Revdex.com and take your complaint seriously. In an effort to assist you we have already cancelled your account and you will not receive any further chargesI apologize but I am not able to assist you with any orders you made with any companies other than ours We apologize for any confusion, and always do our best to resolve any customer complaint or concern in a timely mannerIf there is anything more you need please feel free to call our customer service at ***We're happy to assist you in any way we can. Sincerely, Blizzard White

we never agreed to any of this with them.their website was rigged so when we hit the x button to closeout the page, instead of closing the page, it processed the payment when we never agreed to it.after we had called the company to explain this, they would not listen, they would not let us speak to a manager, and they would not give us a refund the people I spoke to were very rude, and even after I cancelled the order they still sent the package to my house when I ask them not toAlso, after my order was cancelled we were again charged with another $feeThere was nowhere on their page that said I would be charged any money there was no small text or anything saying that my card would be chargedI had called the customer service numerous amount of times and every single person I talk to lied to me and tried to rip me offAlso, after checking Google and search in the company I had found out that they had skinned thousands of other peopleTheir website is fake and was made to whenever I exit out of their webpage it sent in any information that I typed in the spaceI called them seconds after this happened, and ask them to cancel my order and not to send anything to me they said they would not send me anything or charge my card but they didEverything you did was it illegal and they need to be stopped before they hurt any more familiesThere is no way what they did could possibly be legal

Mr*** , We have received your response from the Revdex.com and take your complaint seriously. In an effort to assist you we have already cancelled your account and you will not receive any further chargesYou have been issued a refund of $as a courtesy, and allowed to keep the product We apologize for any confusion, and always do our best to resolve any customer complaint or concern in a timely mannerIf there is anything more you need please feel free to call our customer service at ###-###-####We're happy to assist you in any way we can. Sincerely, Blizzard White