DivMart

Final Consumer Response / [redacted] (2000, 6, 2018/01/16) */ I heard from Divmart and they refunded my money backAs soon as I said I was going to report them for fraudDo I thank you again for responding back to my claim

Initial Business Response / [redacted] (1000, 8, 2018/03/07) */ Contacted customer directly for resolution of complaint

Initial Business Response / [redacted] (1000, 5, 2018/03/08) */ Already communicated with customer directly for resolution

Initial Business Response / [redacted] (1000, 15, 2018/03/19) */ The order was already Refunded via Stripe on 2/28/ Initial Consumer Rebuttal / [redacted] (2000, 17, 2018/03/19) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Have they responded to the complaint? What next?
What else can I do?

communicated with customer directly for a resolution

Initial Business Response /* (1000, 8, 2018/03/08) */
Already communicated with customer directly for resolution

Initial Business Response /* (1000, 15, 2018/03/19) */
The order was already Refunded via Stripe on 2/28/18.
Initial Consumer Rebuttal /* (2000, 17, 2018/03/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 8, 2018/03/07) */
Contacted customer directly for resolution of complaint

Initial Business Response /* (1000, 5, 2018/03/08) */
Already communicated with customer directly for resolution

Initial Business Response /* (1000, 20, 2018/03/19) */
Already communicated with customer directly on why we are not able to issue refund for her order. The item was successfully delivered in good condition and we have stated on our website that we do not accept returns for liquid...

products.
Final Consumer Response /* (3000, 9, 2018/02/22) */
They have not replied to my email and also blocked me on their facebook page because I was demanding my money and advising people to not purchase from them. I have called the number listed for the office on the Revdex.com website and left several messages and no reply. I have emailed them numerous emails and no reply. they need to be shut down as a company because this is not right

Initial Business Response /* (1000, 8, 2018/03/08) */
Already communicated with customer directly for resolution
Initial Consumer Rebuttal /* (3000, 10, 2018/03/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
On Feb.26 order was processed and snt. As of...

March 14 item still has not been received. Please notify business money should be refunded.
Final Consumer Response /* (4200, 15, 2018/03/30) */
I received an email on the 26th informing me package was sent. This is the third time I received an email like this. It was after I requested my money back, so after receiving an email like this twice before I do not trust this company

Final Consumer Response /* (2000, 6, 2018/01/16) */
I heard from Divmart and they refunded my money back. As soon as I said I was going to report them for fraud. Do I thank you again for responding back to my claim.