Divorce with Dignity Network

The job is 99.9% done, I will be going back to finish the job, no later than the 2nd week in NovemberI still need to put on the topcoat

Please refer to Complaint [redacted] )This problem was first referenced to you in OctoberAt that time, RB Construction told you they would complete the job by the end of the 2nd week of NovemberIt is now the end of the 2nd week of December, & RB Construction has not completed the jobWe have since found out that he used low quality fill material in the drive, that will never harden & will wash out with winter snowsWe have spoken with him once, at which time he said that he didn't appreciate the letter, but that he would be out by the end of the week to complete the workHe never showed, & obviously, the complaint to you didn't bother him that much, because he has not felt it necessary to complete the job he was contracted to do At this time, I seek a refund of $2,000.00, because that is what it has cost to hire someone else to complete the work before snow comes

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [The dip in the drive - which is what he was supposed to correct - is even worse than it was before he started working on itI must also say that we were unaware he was here until I walked down to get the mail & found a sheet of plywood across the drive(The drive is 768" long - it is very easy to not know someone is hereHe did not come up to the house to tell us he was working on the drive, nor to verify that we were satisfied with the workWe WERE home)] Regards, [redacted]

via phone to Revdex.com rep: I went back to the home today 10/21/and filled in the holes in questionI will also follow up within the next 10-days to verify the completed job is to the customers satifaction

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
[He was hired to repair cracks, replace sand around a culvert w/crushed rock & LEVEL the area. He considers the job 99.9% complete. We consider it to be about 80% complete. Leveling the area & top coat = .1% ? If that is so, why has it taken 4 months to do? Since he included a 5-year warranty in the original paperwork, he may be assured he will be called back to do repairs - at no additional charge - to his less than satisfactory work. If he wants to be finished with us - as I'm sure he does - he needs to make good on the original contract in such a manner that the work will last 5 years.]
[redacted]

The job is 99.9% done, I will be going back to finish the job, no later than the 2nd week in November. I still need to put on the topcoat.

Please refer to Complaint [redacted]). This problem was first referenced to you in October. At that time, RB Construction told you they would complete the job by the end of the 2nd week of November. It is now the end of the 2nd week of December, & RB Construction has not completed the job. We have since found out that he used low quality fill material in the drive, that will never harden & will wash out with winter snows. We have spoken with him once, at which time he said that he didn't appreciate the letter, but that he would be out by the end of the week to complete the work. He never showed, & obviously, the complaint to you didn't bother him that much, because he has not felt it necessary to complete the job he was contracted to do.  At this time, I seek a refund of $2,000.00, because that is what it has cost to hire someone else to complete the work before snow comes.

Revdex.com:
I have reviewed the response submitted by the business and...

have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
[The dip in the drive - which is what he was supposed to correct - is even worse than it was before he started working on it. I must also say that we were unaware he was here until I walked down to get the mail & found a sheet of plywood across the drive. (The drive is 768" long - it is very easy to not know someone is here. He did not come up to the house to tell us he was working on the drive, nor to verify that we were satisfied with the work. We WERE home. )]
Regards,
[redacted]