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Dixon Discount Center Reviews (1)

Complaint* Details I passed the place of business and saw the refrigerators. I needed one badly. He assured me that the one that was for sale out in front would work. It took five visits and had to sit there the day it was finally delivered for him to follow me home. It took me two or three more visits to get them to come and look at it because it would not freeze or cool. They brought me another one and told me if I had problems they would come back. I soon found out the top part freezes and the bottom wasn't that cool at all. It did okay for a while and last week the bottom stopped cooling at all. I had to throw away all of my luncheon meat and other food I had in the bottom. I went to the store they had acquired on Dickerson Ave where they opened the store I purchased the refrigerator in late October or November, 2013. That is how I saw it passing by. No one is there hardly at all and a lady was there waiting for them with a complaint and finally left a message on the door. I borrowed my neighbor dorm refrigerator and called to see if they would come to look at my refrigerator yesterday. He promised to come in thirty minutes yesterday at 3:15. I waited until 5:30 and again he said he would be here in thirty minutes. He didn't come or call. I called this morning at 8:30. It is now 12:00 noon and he has not come or called. I am generally in contact with the son because the father do not answer his cell. At least the son will answer his cell and always say he will come in thirty minutes, but never come or call. The owner is father and son. I call the son called [redacted] at the XXX-XXX-XXXX. He usually answers, but I get the usually, "be there in thirty minutes and never show up or call I just want my money back so I can see if I can get another refrigerator or at least pay toward one that works. There are major complaints against this company I found out only after I got the refrigerator from them. [redacted].comProduct_Or_Service: RefrigeratorDesired SettlementI do not have a working refrigerator. I just want my $200.00 back. I am having to borrowmy neighbor dorm refrigeratorMs. [redacted] called and left VM that business did come by and repair appliance. She said at this point it seems to be working, but that she lost food due to the appliance not workingConsumer Response April 25th called [redacted] to tell him Refrigerator was running water and ruining my hardwood floor. Son said he would be here in 30 minutes. Did not come. April 29th called again andfather and owner said he would be here and did not come or call. He came two days later and said I would not have any more problems. One week later pulled vegetable bin out and it was full of water.Called him and he said he would bring me another refrigerator, which would be the third one. He askedme if I wanted a smaller one, same size or largerone? I told him one that worked. July 8th had to call him again because it started spewing water and smelled as if it was going to catch on fire.Had to run to my neighbor for him to pull it off the wall and out of the outlet. He said he wouldcome. This would have been his 10th or 11th timeto replace parts or try to stop the water runningin the back on my floor. There are two [redacted] businesses and his correct address is 3415 Whichard Road, Greenville, NC XXXXX. His cell phone number is XXX-XXX-XXXX. His son [redacted] not sure of his actual name, cellis XXX-XXX-XXXX. Just want my money backConsumer Response [redacted] came by yesterday, Monday, August 3, 2013 and repaired the refrigerator door thatcame off and I had propped with a chair. I opened the door and the door came off and knocked me to the counter. I could not open itwithout the whole door coming off. I had to get my neighbor to help me put it back on andpropped with a chair until today.He also returned the $200.00. He stated that if I had any further problems to let him know.He did not repair the water that is leaking inside and I have a container under it so it willnot run on my floor or in the vegetable bin. I have to remove it every so often so it will not overflow.[redacted]XXX-XXX-XXXX

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Description: Appliances - Used, Small Appliance Repair Shops, Major Appliance Repair Stores

Address: 3415 Whichard Rd, Greenville, North Carolina, United States, 27834-0737

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