Dixon Ford Lincoln Volkswagen Mazda Reviews (4)
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Dixon Ford Lincoln Volkswagen Mazda Rating
Address: 489 Illinois Route 2, Dixon, Illinois, United States, 61021-9122
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From: [redacted] ] Sent: Tuesday, July 19, 8:PM To: Customer Relations Subject: Complaint [redacted] This is response to complaint [redacted] We would still love to help make this right Our service advisers only write a repair order based on the needs and wants of our customers that are discussed regarding what work a customer would like to be completed We do not make up work and wrongfully charge people We would still like to offer to split the charges that are stated to be over charged as we did in the beginning We will write a check for $to be put in Mr [redacted] ***'s name and will have it mailed to him when this issue put to a close Please let me know how you would like to proceed Thanks! Josh [redacted] General Manager Dixon Ford Mazda and VW [redacted] Dixon Il, Office: [redacted] Email: [redacted] @dixonflm.com
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me If they will actually give me the check, but don't see that happening Sincerely, [redacted] ***
From: [redacted]] Sent: Tuesday, July 19, 2016 8:39 PM To: Customer Relations <[email protected]> Subject: Complaint [redacted] This is response to complaint [redacted] We would still love to help make this right....
Our service advisers only write a repair order based on the needs and wants of our customers that are discussed regarding what work a customer would like to be completed. We do not make up work and wrongfully charge people. We would still like to offer to split the charges that are stated to be over charged as we did in the beginning. We will write a check for $95 to be put in Mr. [redacted]'s name and will have it mailed to him when this issue put to a close. Please let me know how you would like to proceed. Thanks! Josh [redacted] General Manager Dixon Ford Mazda and VW [redacted] Dixon Il, 61021 Office: [redacted] Email: [redacted]@dixonflm.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. If they will actually give me the check, but don't see that happening.
Sincerely,
[redacted]