I first went to Valley Pools in June after buying my first house that came with a poolThe pool had been installed years earlier and didn't look like it had been upgraded much I stopped by there one day because it was on the way to workOn that first day one of the owners (Bob) spent way more time than I could have asked for helping me get oriented to pool workings and talked me out of buying a bunch of chemicals that I thought I needed based on a quick internet search Through that first summer I stopped by every couple of weeks and on every visit the staff (especially Bob) spent time teaching me about the pool system and only selling me what I needed Bob even took me in the back repair area and showed me the inside working of pumps and filters, and provided guidance on how to replace parts instead of systems, which saved me a lot of money; he even gave me some used parts for no charge just to keep the old equipment going another season I hired Valley pools to replace the pool pump and filtration system in late 2013, and the pool liner, which was completed just last week; the value of their services on these big ticket items was exceptional; excellent workmanship combined with a competitive price and a customer-is-first attitude It is rare to run across a business like Valley Pools that you can trust to do the right thing 100% of the time and I hope they prosper for a long time
I first went to Valley Pools in June 2012 after buying my first house that came with a pool. The pool had been installed 17 years earlier and didn't look like it had been upgraded much.
I stopped by there one day because it was on the way to work. On that first day one of the owners (Bob) spent way more time than I could have asked for helping me get oriented to pool workings and talked me out of buying a bunch of chemicals that I thought I needed based on a quick internet search.
Through that first summer I stopped by every couple of weeks and on every visit the staff (especially Bob) spent time teaching me about the pool system and only selling me what I needed. Bob even took me in the back repair area and showed me the inside working of pumps and filters, and provided guidance on how to replace parts instead of systems, which saved me a lot of money; he even gave me some used parts for no charge just to keep the old equipment going another season.
I hired Valley pools to replace the pool pump and filtration system in late 2013, and the pool liner, which was completed just last week; the value of their services on these big ticket items was exceptional; excellent workmanship combined with a competitive price and a customer-is-first attitude.
It is rare to run across a business like Valley Pools that you can trust to do the right thing 100% of the time and I hope they prosper for a long time
We were promised multiple things by our salesman and the dealership attemped to back out of them all. We were able to make them come through on a couple of things but then we just got tired of fighting and being treated poorly.
I first went to Valley Pools in June after buying my first house that came with a poolThe pool had been installed years earlier and didn't look like it had been upgraded much I stopped by there one day because it was on the way to workOn that first day one of the owners (Bob) spent way more time than I could have asked for helping me get oriented to pool workings and talked me out of buying a bunch of chemicals that I thought I needed based on a quick internet search Through that first summer I stopped by every couple of weeks and on every visit the staff (especially Bob) spent time teaching me about the pool system and only selling me what I needed Bob even took me in the back repair area and showed me the inside working of pumps and filters, and provided guidance on how to replace parts instead of systems, which saved me a lot of money; he even gave me some used parts for no charge just to keep the old equipment going another season I hired Valley pools to replace the pool pump and filtration system in late 2013, and the pool liner, which was completed just last week; the value of their services on these big ticket items was exceptional; excellent workmanship combined with a competitive price and a customer-is-first attitude It is rare to run across a business like Valley Pools that you can trust to do the right thing 100% of the time and I hope they prosper for a long time
I first went to Valley Pools in June 2012 after buying my first house that came with a pool. The pool had been installed 17 years earlier and didn't look like it had been upgraded much.
I stopped by there one day because it was on the way to work. On that first day one of the owners (Bob) spent way more time than I could have asked for helping me get oriented to pool workings and talked me out of buying a bunch of chemicals that I thought I needed based on a quick internet search.
Through that first summer I stopped by every couple of weeks and on every visit the staff (especially Bob) spent time teaching me about the pool system and only selling me what I needed. Bob even took me in the back repair area and showed me the inside working of pumps and filters, and provided guidance on how to replace parts instead of systems, which saved me a lot of money; he even gave me some used parts for no charge just to keep the old equipment going another season.
I hired Valley pools to replace the pool pump and filtration system in late 2013, and the pool liner, which was completed just last week; the value of their services on these big ticket items was exceptional; excellent workmanship combined with a competitive price and a customer-is-first attitude.
It is rare to run across a business like Valley Pools that you can trust to do the right thing 100% of the time and I hope they prosper for a long time
We were promised multiple things by our salesman and the dealership attemped to back out of them all. We were able to make them come through on a couple of things but then we just got tired of fighting and being treated poorly.