DIY Carbon Bikes Reviews (%countItem)
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Address: 225 Parkway 575 # 243, Woodstock, Georgia, United States, 30188-1502
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Address: 225 Parkway 575 # 243, Woodstock, Georgia, United States, 30188-1502
Phone: |
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I placed an order to purchase bicycle wheels on April 19, 2020 and made a payment of $640.00 which was processed shortly after I placed the order.
I still haven't received these wheels.
I complained to the business on May 16, 2020 and they told me that the wheels were being shipped from China and blamed the COVID 19 issue. I was never told that the wheels were going to be shipped and there was nothing in the business website that said they would be shipped from China.
The website also said there was a 2 year warranty. Since the wheels come from China, it is well known that warranties on goods shipped from China are very hard to process, therefore there really is no warranty.
I am unable to check the tracking information for the shipment. The only response the business has for this is that it is normal.
I am not even sure what the brand name of the rims on the wheels are and they are not likely to be good quality.
It has been 33 days. With the business not being forthcoming with the fact that the wheels are from China and only providing explanations of "that's normal". I do not trust anything they say at this point. Their responses were very self serving and dishonest.
Product_Or_Service: Bicycle wheelset
Order_Number:
Refund I do not trust the business at this point and it is very likely the wheels are very poor quality and will not have the warranty promised. I would like a full refund of the $640 that I paid.
I would like to give the business 3 more weeks to deliver the item. It's been over 5 weeks with no tracking information, but I will give them 3 more weeks.