DJ's Painting and Remodeling, Inc.

Revdex.com ID Number: ***Dear Ms*** ***:I am responding to your letter dated November 11, regarding a complaint filed by Ms. *** ***The complaint alleged 1) someone may be using Ms***’s identity with StCiair Hospital and 2) she received statement claim in
the mail from StClair HospitalThe two complaint issues were reviewed with findings as follows.StClair’s Human Resource (HR) department completed a thorough review of Ms***’s claim of possible identity theft due to an old email address that she never provided to StClair HospitalBesides the September 4, date that Ms*** applied for a position at SCH, she also applied on two additional occasionsOnce on March 24, utilizing the ***@*** and once in May utilizing an email address of ***Ms*** may have forgotten she submitted an application in Her name and social security number matched all three applications, but the email address was changed for the applications.In response to the second part of the complaint, StClair Hospital never sent Ms*** a statement for any services to dateMs*** was admitted to StClair Hospital on September 29, and discharged on October 9, (account number ***The services rendered were never billed to the patientMs*** applied for and was determined eligible for Medical Assistance effective September 29, The hospital is in the process of billing Medical Assistance for paymentOur customer service department has no record of the patient calling to discuss her account or any disputed balance.Base on the findings above, StClair’s position is that Ms*** did provide StClair Hospital her old email address in the past with her May application and that StClair Hospital has never sent Ms*** a statement for any patient responsibilityPlease do not hesitate to contact me at ###-###-#### if I can be of further assistance.Thank you,John ** D***Director Patient Financial Services