Sent: Friday, October 02, 1:PM To: drteam Subject: Complaint # *** - ExxonMobil Good day, Thank you for providing us with Mr*** ***’s concernsFollowing our complaint resolution processes, we have contacted the Branded Wholesaler who, in turn reached out to the station
in questionThe station confirmed they will get their insurance in touch with Mr*** directlyOur Branded Wholesaler has also tried to contact the customer at the phone number provided but got a message that the voice mailbox has not been set upWe will continue to attempt to reach Mr*** with the phone number he provided initially: however, if he has another contact number, we would greatly appreciate obtaining this information so we may speak to him in an effort to address this caseWe look forward to hearing back from youThank youVanessa *** Bilingual Customer Service Specialist (Contractor) Kelly ***
Sent: Friday, October 02, 1:PM To: drteam Subject: Complaint # *** - ExxonMobil Good day, Thank you for providing us with Mr*** ***’s concernsFollowing our complaint resolution processes, we have contacted the Branded Wholesaler who, in turn reached out to the station
in questionThe station confirmed they will get their insurance in touch with Mr*** directlyOur Branded Wholesaler has also tried to contact the customer at the phone number provided but got a message that the voice mailbox has not been set upWe will continue to attempt to reach Mr*** with the phone number he provided initially: however, if he has another contact number, we would greatly appreciate obtaining this information so we may speak to him in an effort to address this caseWe look forward to hearing back from youThank youVanessa *** Bilingual Customer Service Specialist (Contractor) Kelly ***