I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11475857, and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I went to court and I told the lawyer the guy was a drug dealer at the time he was under Federal investigation and had not been arrestedThe lawyer and I agreed I would move out and did go in front of the judge however at the time I did not have proof he was a drug dealer but DLH Properties knew he was a drug dealer and dangerousNow I have the proof and it is wrong of them to try to ruin my credit and Rental history because the had a Herion Dealer living on their propertyI was under duress DLH Proeprties did nothing to try to help me in the situation expect over me to move to another apartment on the same property with the Heroin Dealer with Gun Charges pendingI have attached the article showing he was arrestAnd the email correspondence between myself and the Property Management Regards, [redacted] [redacted]
the business responded publicly by denying the request however they mailed us a check for the refundSo, their response on the Revdex.com website is fabricated (they stated they would not return the $50)I would be happy to provide a copy of the cleared check if anything would come from itThis is very disingenuous as other consumers will read this complaint and believe the company is not at fault when they actually violated a city ordinance and tried to deny returning a portion of a security deposit
[redacted] was a resident at Maplewood Apartments and moved out in July Mr[redacted] was charged $worth of damages due to the condition he left his stove in at moveout.Per the lease agreement upon move out, residents are due their full security deposit balanceminus the monetary value of any damages found in the apartment at the time of their moveout.Mr [redacted] left sigificant grease stains throughout the interior of the stove that requiredsignificant cleaning and conditioningAs sudeducted $from his security deposit ascompensation for the damage he caused.Below is a picture of the damage Mr [redacted] caused because of this we will not besubmitting a refund for the $which Mr [redacted] claims he's due.Tanya P [redacted] District Manager
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Per the city of Syracuse, and Onondaga County ordinance - PCC: 27.125 (attached) if the landlord does not provide a written explanation of deductions taken from the security deposit along with said security deposit after 21 days, the tenant is entitled to the FULL amount. Please find attached, confirmation our lease ended on July 31, 2016 and confirmation from our DLH properties the check was mailed on August 31, 2016 - beyond the 21 days allowed by law. As such, we are entitled to the full amount. Regards, [redacted]
This letter is in response to complaint # [redacted] concerning the return of a Security DepositWe apologize for the delay in this returnWe encountered a large amount of returns this summerThis refund was mailed out on 9/23/which is days before this letter was submitted and less than days after their move outWe do inform our vacating residents that their return may take up to days to processWe do feel this return was processed within a reasonable amount of time considering this time of year when returns are so numerousWe are hopeful that this will resolve this issuePlease feel free to contact me with any questionsBest Regards,
Attached you will find the Holding/Security Deposit Receipt signed by both the applicant and the Assistant Property Manager on 8/31/As noted on the receipt, once a holding deposit is placed on an apartment it is then taken off the market and held for that applicant for a pbriod of daysThe receipt specifically states that "should the prospective resident not sign the leJse contract as agreed, and/or take possession of the apartment on the agreed move in date, the hold/ng deposit will be kept as liquidated damages to compensate DLH Properties, Incfor the expense incurr d in making and keeping the apartment available for the applicant." We apologize that the apartment was not available for showing due to current renovations, but the above stated policy is in place to protect both the prospective resident from not losing out on their guaranteed apartment once a hold is placed and DLH Properties, Incfrom losing out on tenancy due to the prospective resident failing to sign their lease or cancelling their holdPlease let me know if there are any further questions I can assist with regarding this matter
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11475857, and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I went to court and I told the lawyer the guy was a drug dealer at the time he was under Federal investigation and had not been arrestedThe lawyer and I agreed I would move out and did go in front of the judge however at the time I did not have proof he was a drug dealer but DLH Properties knew he was a drug dealer and dangerousNow I have the proof and it is wrong of them to try to ruin my credit and Rental history because the had a Herion Dealer living on their propertyI was under duress DLH Proeprties did nothing to try to help me in the situation expect over me to move to another apartment on the same property with the Heroin Dealer with Gun Charges pendingI have attached the article showing he was arrestAnd the email correspondence between myself and the Property Management Regards, [redacted] [redacted]
the business responded publicly by denying the request however they mailed us a check for the refundSo, their response on the Revdex.com website is fabricated (they stated they would not return the $50)I would be happy to provide a copy of the cleared check if anything would come from itThis is very disingenuous as other consumers will read this complaint and believe the company is not at fault when they actually violated a city ordinance and tried to deny returning a portion of a security deposit
[redacted] was a resident at Maplewood Apartments and moved out in July Mr[redacted] was charged $worth of damages due to the condition he left his stove in at moveout.Per the lease agreement upon move out, residents are due their full security deposit balanceminus the monetary value of any damages found in the apartment at the time of their moveout.Mr [redacted] left sigificant grease stains throughout the interior of the stove that requiredsignificant cleaning and conditioningAs sudeducted $from his security deposit ascompensation for the damage he caused.Below is a picture of the damage Mr [redacted] caused because of this we will not besubmitting a refund for the $which Mr [redacted] claims he's due.Tanya P [redacted] District Manager
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Per the city of Syracuse, and Onondaga County ordinance - PCC: 27.125 (attached) if the landlord does not provide a written explanation of deductions taken from the security deposit along with said security deposit after 21 days, the tenant is entitled to the FULL amount. Please find attached, confirmation our lease ended on July 31, 2016 and confirmation from our DLH properties the check was mailed on August 31, 2016 - beyond the 21 days allowed by law. As such, we are entitled to the full amount. Regards, [redacted]
This letter is in response to complaint # [redacted] concerning the return of a Security DepositWe apologize for the delay in this returnWe encountered a large amount of returns this summerThis refund was mailed out on 9/23/which is days before this letter was submitted and less than days after their move outWe do inform our vacating residents that their return may take up to days to processWe do feel this return was processed within a reasonable amount of time considering this time of year when returns are so numerousWe are hopeful that this will resolve this issuePlease feel free to contact me with any questionsBest Regards,
Attached you will find the Holding/Security Deposit Receipt signed by both the applicant and the Assistant Property Manager on 8/31/As noted on the receipt, once a holding deposit is placed on an apartment it is then taken off the market and held for that applicant for a pbriod of daysThe receipt specifically states that "should the prospective resident not sign the leJse contract as agreed, and/or take possession of the apartment on the agreed move in date, the hold/ng deposit will be kept as liquidated damages to compensate DLH Properties, Incfor the expense incurr d in making and keeping the apartment available for the applicant." We apologize that the apartment was not available for showing due to current renovations, but the above stated policy is in place to protect both the prospective resident from not losing out on their guaranteed apartment once a hold is placed and DLH Properties, Incfrom losing out on tenancy due to the prospective resident failing to sign their lease or cancelling their holdPlease let me know if there are any further questions I can assist with regarding this matter