Signed up for a year of meal plansTried a couple, family didn't care for the recipesFine, it was worth a tryUnknowingly was inrolled in a yearly auto renewal!! & Was charged again after the year was over! I was not sent a email reminder as many honest companies doAfter emails, I finally was sent just a partial refundSuper frustrating & bad costumer serviceCertainly I can't be the only person this had happened to
I signed up last year at the suggestion of my mother for the weekly meal planning emailsI soon tired of them and ignored themAs I was going through my past emails this month I was shocked to find an email where I was warned that in days I would be signed up again and chargedI was told I could login to my account to cancel within the 2-day time frameUnfortunately, this email didn't reach me until a month later
After contacting them--I was told I could only receive a cancellation in the event of a medical condition or financial issuesI could have lied and said I was facing either oneBut, instead I asked to speak with a representative and wanted a full refundI promised to delete the still unopened menus they had sent
I have not heard back from themThere is no customer service number to callI don't even know how to login to my account because I didn't know I had an account! I thought I just signed up for a year's subscriptionI tried to reset my password and h
Signed up for a year of meal plansTried a couple, family didn't care for the recipesFine, it was worth a tryUnknowingly was inrolled in a yearly auto renewal!! & Was charged again after the year was over! I was not sent a email reminder as many honest companies doAfter emails, I finally was sent just a partial refundSuper frustrating & bad costumer serviceCertainly I can't be the only person this had happened to
I signed up last year at the suggestion of my mother for the weekly meal planning emailsI soon tired of them and ignored themAs I was going through my past emails this month I was shocked to find an email where I was warned that in days I would be signed up again and chargedI was told I could login to my account to cancel within the 2-day time frameUnfortunately, this email didn't reach me until a month later
After contacting them--I was told I could only receive a cancellation in the event of a medical condition or financial issuesI could have lied and said I was facing either oneBut, instead I asked to speak with a representative and wanted a full refundI promised to delete the still unopened menus they had sent
I have not heard back from themThere is no customer service number to callI don't even know how to login to my account because I didn't know I had an account! I thought I just signed up for a year's subscriptionI tried to reset my password and h