DMK Homes & Renovations Reviews (%countItem)
DMK Homes & Renovations Rating
Address: 610 Linwood Blvd, Kirkwood, Missouri, United States, 63122
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I have a signed home renovation contract with DMK that states for the residence ***, we would have a flat GC rate of $40,000 and all labor would be at time and materials without any additional fee added. The project started in October and today I have $12,000 in labor. During the months of December and January we did not have workers onsite as we were waiting in an inspection which occurred on 1/24 as evidence on the signed permit. The highest rate DMK pays his employees is $25, I believe all cash. If you calculate the invoiced labor by the rate you will end up with 480 hours. Seeing as this project started in mid October and was at a standstill December through end of January it is impossible to incur this amount of labor. This would equate to a full time worker for 3 months, 8 hours a day. I have tried to get backup documentation from DMK but he does not have record of payment to the employees and only offers I call the employees directly. He also stated he does not validate their time but rather just pays them $200 a day. Lastly, there are two areas of the home that were not done to my satisfaction. Per our contract, of work was of sub quality it would be redone at no cost.
For more background, I have paid DMK 10k pre loan; 5k for GC fee and $5k for demo labor. All invoices can be supplied to show total paid to DMK. We use a system called accurate and within this system it proves an additional 15k was paid for GC fee and 6,500 was paid in labor. This labor does not include labor I have paid to other subcontractors to compete foundation, electric, and plumbing.
I would like detailed proof of person whom worked, task performed, and hours per day to backup his aggregated invoices. I would also like to see that DMK did not pay people under the table for work performed in my house.
This complaint is both a complaint about ethic and workmanship. I would highly recommend all other residents stay away from this company.
DMK Homes & Renovations has a contract *** for a home addition and remodel with ***. This job is set up 100% time and material covered by client and a flat rate $40,000 gc fee. I DMK allowed the homeowner to have control throughout the entire project, *** (client) agreed to and had purchased all of her finish items and materials for DMK to provide labor.*** had met with several home builders and shared all of their bids and contracts with DMK after agreeing to work together. DMK was by far the cheapest bid out of all companies as *** tried cutting every cost she could. DMK started this project and was immediately rushed from the beginning as *** was extremely eager to start her project. Most importantly as *** stated we used an “accurate” system…*** is referring to the title company contractually responsible for payouts. *** used Accurate Disbursing title company to payout all material and labor, with this receipts and invoices ARE required as well as an inspection from the title company that *** has contracted. *** had to approve all invoices in order to be paid. *** had an approved set of plans to work off of and get bids from but there were many changes to the pals that resulted in longer time or higher cost. The biggest change was electric and garage doors that required a new set of plans and an amendment to the permit. The electric page of the plans had to be hand written as *** had multiple chandelier styles in each room, these changes also changed several times. *** made many false aqcusations to DMK in which were proven wrong, texts attached. DMK has never once stopped contact with ***. DMK has always had *** best interest in mind with working on her project. DMK passed through all discounts, contractor prices, and negotiated trades down inlayer prices for her best interests. DMK does 100% time and material with flat rate gc fee to be able lot prove at any point in time that there was no money to be misallocated or unaccounted. 1. *** tried to accuse DMK of stealing a return credit from 84 Lumber company, DMK informed *** that she just needed to call the store and give card for return. In *** email DMK was accused of stealing to then realize that he was innocent. 2. *** tried to accuse DMK of having $20,000 in labor invoices to her project in which was not true. *** miscalculated her payouts to once again see that the labor balance was only $12,000. *** is very fast to point fingers and blame others. When DMK called *** to discuss *** stated that she flat out thinks DMK is a liar. DMK has proven innocent on all items that *** tried to blamed and accused DMK of doing. very similar to the Disputed Amount on the Revdex.com customers experience letter. *** wrote $120,000 as disputed amount even though its for $12,000.3. *** tried to say that DMK did brick installing that was not necessary and was not going to pay for it. *** attached Accurate Disbursing title company to email to complain and try to not pay. DMK let all parties know that the labor was in fact valid. *** has a master bathroom remodel where a window was removed and moved to a new location. That labor was to fill in the old window that was no longer there. Bill Newton at Accurate Disbursing has let me know that *** had approved all checks wither to trades directly or to DMK for gc fee, material reimburse, and labor reimburse. DMK invoice for payout is also attached. this project has been going on for several months and has only had $12,000 in labor to DMK for an entire home addition and remodel to existing home including demo, framing, all new electric / plumbing / hvac, insulation, and drywall. DMK has every text message and email between client, trades, etc to prove that this complaint is invalid. DMK will not be reimbursing any payments as DMK received 100% reimbursement of time or materials. 1.2.3.(Accurate Disbursements payouts for project) (proves that *** has miscalculated actual payout vs. what she “thinks” was paid out. The title company has made sure that no payouts were false or not inspected before payout)(shows how labor and materials were paid or reimbursed. DMK has all receipts and labor invoices)*** sent me an email on Christmas Day stating that she had been acting as a GC for getting materials…The materials she was getting was picking out FINISH materials. DMK has had no input on fish materials as *** is specific in her final look. *** was and has been responsible for her finished since the start of the project. DMK tried saving *** money on several fins items that she always turned down. When it came to Finish materials *** has picked out the most expensive items. This Revdex.com complaint is a wrong doing on *** behalf to try and SABOTAGE DMK Homes. I have and will prove innocence on all false accusations as I have not lied, stolen, or mistreated *** in any shape or form. I have and will continue to communicate with *** for any questions or concerns she may have on her project. I ask that this complaint not be posted as it is inaccurate!DMK GC FEE payout / $20,000Demo $5,000Foundation $5,000Framing $4,500 ($500 left to complete garage remodel)Mechanical $5,000Drywall $500 Thanks,DMK Homes
Complaint: ***
I am rejecting this response because:
In order to properly document all of the issues that I am citing,
I would like to first reference the background on this project and then second,
layout the main issues in three points.Point One: Project background and total budget figures. Point Two:
Overall project management, including work completed with less than satisfactory
quality. Point Three: Provide documentation to illustrate the “full picture” on
DMK’s responses.Overall, I would like to be reimbursed for the labor and GC fee
proportionally based on the below support. DMK has not followed through on his
commitment and is not available to finalize work for which he was paid to do. The
work completed to date by DMK and his employees was unfinished and not to the
quality that was guaranteed. Background:*** Role:To clarify *** roll in this project, as a disbursing
company, they do not inspect for workmanship. DMK’s statement that their inspectors
will check that work is completed fully or to quality is invalid. The completion
and quality of work is the responsibility of the sub-contractors or DMK labors,
however the oversight that all tasks are completed is the direct responsibility
of the General Contractor. It is between DMK and ***. This can be supported by
the contract and the email chain to support that any work deemed not satisfactory
will be completed by DMK without charge. Please see attached contract ***_DMK_SIGNED_CONTRACT.Below are the terms of *** contract. I can send the full
document DMK signed, but the below statement is related to our contract prevailing
over this one.Also, please note, *** is *** client and does not represent
DMK in any way. Please reach out if you have any questions directly to ***
for inspection pictures or background on any of the following topics. Both *** are well versed in all of the below.Lastly, DMK has stopped all communication. *** has had to
coordinate all work post 1/31/20 and DMK has demonstrated not only to ***, but to
Accurate and all of the other sub-contractors this lack of communication. DMK
has had *** finalize all the remaining coordination from a GC perspective, even
though *** has paid him in full for the phases through to drywall. See attached – Crawl_space_2. Project Budget:See attachment - Project_Budget*** - $148,000DMK - $140,000Total Project: $288,000NOTE: DMK’s GC fee was 13.8% of the total budget even though ***
was owning $148,000 of the budget. Per original agreement, the budget was split $140 DMK and
$148 ***. Per attached documents, both DMK and D. *** were aware that *** would purchase
all materials since it was a custom project. DMK also confirmed his
understanding of custom work and that the electrical layout including lights
would be “mocked up” on architecture documents post permit approval. DMK also
confirmed – see all attachments:All files labeled: “Arch_XX”Email_Comm (to show electrical discussions that DMK and
D.*** knew about)electrical_Layout_2.PNGKitchen_layout_wall_verify (banister rather than wall in
kitchen)Also, *** frequently expressed how dissatisfied she was with
the architecture layout/plans that D *** generated since the electrical
and lights were not part of the approval process.DMK’s General Contractor Ability & Communication
Style:Prior to starting with the disbursing company, ***, DMK
asked for $10,000, of which $5,000 was noted as “petty cash” and the remaining
was for labor/demo and materials. DMK explained this as, the money was to be
used on hand to buy items without using *** or “waiting around” for the
process. Once I started working with ***, they clearly stated that this
was not, nor ever has been standard or recommended practice. They made DMK
allocate that money to GC fee and labor for the demo. DMK has acted not in accordance
with the disbursing companies’ standard practice. See Petty Cash attachments.For future clients, I would HIGHLY recommend not giving
DMK petty cash to manage your project. He will blow through this and still
invoice you for labor and GC fees. I never once got a response to my questions on
work invoices until I followed up multiple times via email and text.Per invoicing, both our internal contract and the
contract with *** states that DMK needs to produce back up supporting documentation
with named employee, tasks worked on, date, and salary rate as justification
for EXCEL based invoices. I have documentation that this was 1) never received,
2) communicated with both *** and his manager David at *** and 3) DMK
express he does not have documentation rather pays $200 per day without
justification of what they worked on or evidence he paid them for my project.
This is the crux of my argument in the labor expense. To date, *** has not received back-up on invoices after multiple
requests. *** has escalated to *** Sr. Management. DMK has been non responsive,
other than offering *** to call the employees directly for verification. Per *** Comments on working as GC:Per previous documentation, DMK and D *** were aware
*** would purchase all materials.DMK was aware all materials were custom.*** had to coordinate DMK picking up doors – over several
weeks. DMK advised not to order doors until we were at the finish stage. Per
his other comments, he advised that *** did not order doors or have them onsite,
but the reality of the situation was that *** was directed to hold on this purchase.
Again, to reiterate our agreement -- the work was to be completed in a stage-by-stage
process, which would then result in being paid in full for GC fee and labor. How
is this reflected in the budget? Additionally, legal council would argue that
DMK did not adequately prepare budget information since he split his GC fee by
stage and did not allocate any unused portion for items not completed. He
rather took the full fee and pushed work to a later stage. *** has brought this
to the attention of ***, which David, the manager, is now researching. See attachment - Verify_door_purchase *** also made DMK aware that the purchase of the window for
the master bathroom which was paid for IN FULL on the 12/4 order a few weeks
prior was not yet onsite. After *** continued to inquire with DMK on this, he
followed up with *** and it was determined that the window was indeed not ordered.
*** was further apprehensive about ordering other windows from the vendor. *** then
made the decision to have other companies come onsite to measure and give bids.
What was determined was that DMK did not have *** measurements for
the full house which he provided to the *** rep. This further displays that DMK
is trying to articulate a partial story. See DMK_Miss_Window_Measurements.For future clients, if you are willing to pay $40K for
his work and still have to be the GC, then he is the right guy for you.Also, to note, the St. Louis County inspector came over on
1/31/20. DMK sent *** a text that he was there all day but no one showed up.
*** went by the house and proved DMK was not honest about his involvement in
the home renovation by viewing the signed inspection dated 1/31/20. *** also
called the inspector (and county) to confirm his approval and review of the
house on 1/31. I would argue that both *** and the county are now disputing DMKs
presence in the home renovation overall and his GC skills in managing a
project. He was not even aware of what was going on and who was in the house
over the course of time.SAFETY/RESPECT OF HOME INVESTMENTI would also like to call out that any future clients know
that DMK does not think it is appropriate to lock the home. I can prove that I
have been at the house where DMK has the key under a rock or blatantly left the
house open. He has confirmed his workers do not lock the house and even has text
me stating his frustration that I locked the house – his response was that the
lockbox was broken. A lockbox is $40 at home depot. Please see text communication on attachment – House_Unlockedwhere on 1/30, DMK requested *** stop by early the next day
to open the house. The lockbox was broken (not sure why) and DMK was frustrated
I had locked the house up. Let me remind you, I had materials in the house and
the house SHOULD ALWAYS be locked. I am not sure why DMK could not just replace
the lockbox. Also, the house stayed open all day – since the permit issue discussed
below where it verifies DMK was never at the house on 1/31.Please see my email with remaining budget EXCLUDING
labor showing we are over budget. This will demonstrate how poorly managed this
project has been. DMK and D *** had an agreement that D *** would be
the project manager on this project, for whatever reason that did not occur and
*** should not be held liable for internal company issues. See attachment - ***_Overbudget_CommPer workmanship, *** reached out to DMK to discuss
unsatisfactory work on the crawl space. The previously existing brick walls and
trash were not removed but rather used to backfill the crawl space.
Additionally, the crawl space was vented to the existing interior basement and was
not leveled out. *** was not satisfied with this work and contacted Ragsdale
contractors. Larry Ragsdale agreed that the crawl space should have not have trash
(also *** has pictures of this) and that it needed gravel and to be
corrected so not to induce mold and future issues with flooring and heating/cooling
of addition. After several weeks of going back and forth, *** paid for gravel,
pump, and labor on crawl space even though DMK says it was not a charge –
see attachment crawl_space. This is again speaking to DMK’s ability to be transparent
and follow up on his word/commitment. The vapor barrier against the insulation
is still not completed.Per the HAVC configuration; Please see all HVAC
attachments. These pictures justify that DMK agreed his work was not of the customary quality expected of a contractor. He rushed through the HVAC
work and did not think of how the HVAC work impacted *** closing off the crawl space.
Please see invoicing for additional labor on HVAC to have his mistakes
corrected and paid by ***. *** also has had to have Linn Heating and Cooling
back out twice to correct work DMK did not complete. My argument here, is if I
paid for this work and GC fee – why am I having to connect items and rework
things that DMK said were complete. For further details on corrections on the HVAC; HVAC company
come back out to finalize connections, remove towels within vents, and also add
a vent in the kitchen which was missed when the HVAC finalized work. DMK was the
GC for this work and did not review completion of job done by sub-contractorPer Insulation tasks, *** had to have an insulation
company come back out since work was not completed, such as insulation being tied
in the crawl space. This is required, and standard per Midwest Insulation to
maintain functionality of the insulation. DMK did not verify work was done
completely while he was the GC. You can confirm this with Midwest rep; Kerry. This
insulation was completed well before *** removed DMK from the project.Per GC oversight and permit inspections, DMK sent the
below texts to *** that he was onsite all day on 1/31 and the inspector never
showed up. *** then called the county that following week, once he had decided DMK
was no longer going to be the GC and found out that the inspector did indeed
showup. See Permit and Missed_Inspection attachment.If I was still working with DMK, all of this would have been
overlooked and not known to the owner until after moving in. Per Labor, DMK neglects to give the full details around
labor. Please see below which outlines full labor figures for both DMK Laborers
and other sub-contractors. So total labor and materials are quite higher than
$12,000 for this stage and additionally he has $20,000 or 50% of GC fee.DMK did complete the framing but all other labor is to “clean
up” the house. To further this point, I had to have Bill at *** have a
call with DMK to discuss the site cleanup and overall professionalism. I also
stopped DMK from “Cleaning Up” the basement since this was the ending result.See attachments: Mess_BasementLabor_4800LABOR INVOICES:Electrical – Show Me $8,335 (remaining approx. 3K)Plumbing: Hosack $10,128 Buried Electric: $953HVAC: Linn heating and cooling: $5800Drywall: Trinity totaling $8500, of which *** has met and
verified she is working with Randy post 1/31 DMK departure. $2400 paid.Insulation: Midwest $2200, *** met and coordinated meetings
post 1/31 had to have Kerry come back out to correct the crawl space insulation
since the wiring to keep insulation fitted against joists was missed.Mattas – Roof - $2,442Ragsdale – Foundation $4,200Carlos Perez - brick work $600Total Sub Contractor Labor: $43,158Plus DMK Labor: 12,220TOTAL: 55,378 (if you add GC fee that is an additional
20K) so at this point, DMK is approx. %54 through all of his budget ($75,387 of
$140,000). One can see that the remaining tasks for drywall to finish stage
including labor and any materials not purchased by *** would only have approximately
$44,000 to complete. *** is disputing how an additional $12,000 was spent in
addition to all the other labor given that we were on a hold between 12/1/19 and
1/24/20. Please see permit attachment where inspection did not occur until
1/24 to reengage DMK work due to missing verification from HVAC company.Project
Timeline and Budget Management:*** has never
received a project plan or remaining budget. DMK has provided trello with pictures
and dates only from the start of the project. *** provided document attached, which
shows how ill managed this project was and that DMK was running out of budget
but ensuring that the DMK fee was paid. At this point, the remaining items are
to be completed which some of DMK’s work needs to be refinished. See ***
created budget - Remaining_***_Deliverables_2020_v2See attachment
- DMK_Sample_Budget as an example of how DMK will manage your budget and
project. Also note, since departing with DMK I have had several invoices such
as two dumpsters and HVAC additional bill that DMK did not include in any
budgets to reflect remaining spend.Below is what ***
put together to understand the true status of the project and budget. All tasks below are remaining for this project.Foundation- ***
to finalize Bury electric - smooth out
landscapingBackfill FoundationCrawl Space Exterior VentFraming Garage Framing Labor including
raising height to 8"Buy Garage DoorElectric, Plumbing, HVAC – *** to
finalizeAdjustments to the electric outlets
within flooringElectrical - lights and outlets
exterior (front & back of house)Finalize the plumbing out of the
addition exterior of houseDrywall – In Progress DrywallTaping & ScrewsCrawl Space InsulationKitchen, trim Materials and Labor - Wood Flooring
including stairsLabor on installation on cabinets
(kitchen and laundry room)Install Stairwell Banister &
complete stairs to the basement to match flooring Finishes Buy GuttersInstall GuttersInstallation of WindowsInstallation of interior LightsPaint Exterior of HouseBuy Interior DoorsInstall interior doorsDemo Fireplace - open to both sides
& install mantleUpdate FireplacePaint Interior of HouseLevel soil over buried electricInstall Patio door, front door, and
basement doorsAdd hardware to doorsInstall free standing tub in masterInstall trim and baseboardsTile Labor on installation on all
bathrooms***’s Response to DMK on quality or Revdex.com Topics:Per 84 lumber, this credit was held without
communication back to me around how to get reimbursed. At no point in time, did
I have backup documentation of how the original credit of $600 was being used
until I sent this email and received update on 1/29/20. I would caution future clients around DMK’s ability to
manage a project of this size and his ability to track expenses and communicate
total project spend and remaining budget.Per Garage change, DMK recommended that this change happen
to save money. Now he is presenting it as if *** requested this CR initially. Lastly,
the work on the garage has not been demo’d, door has not been purchased,
therefore no work on this item has occurred. I will point out that is this a
demo activity, however the full demo and GC allocation for Demo are spent/paid.
I am arguing that if this work was pushed to the finish stage, then the proportional
GC Fee and Labor allocations should as well. Per the demo of the fireplace, DMK states that this
work would be completed in the finish stage. I would argue that once I have my NEW
flooring down, why would I want to have an individual or company come in and
rip up the wood flooring to create a new hearth plus demo and install new brick.
This would introduce the opportunity to mess up the newly finish flooring. Evans
Flooring, sub-contractor, whom DMK spoke with even mentioned this in my
meetings with him. DMK’s theoretical timeline, is nothing more than conceptual
just like his planning and justification why he should not reimburse partially
for the GC fee not completed or moved to a later stage.Per Foundation, even though *** and DMK are parting
ways, DMK stated he is acting in ***’s best interest however he has not
completed the work on the foundation. The foundation and buried electrical have
been left to the responsibility of *** again, even though all fees and work
have been paid in full. This needed to be completed ASAP since I do not have
gutters on my house and the house is not backfilled which may be the biggest
reason my existing basement is flooding. DMK showed no urgency to help correct
the issue, he left my basement flooding during the rains. *** even had to hound
him to come over to the house to help remove all the water in the basement. I
would like to further call out that DMK was not even AWARE that the basement
was flooded. I would question DMK and his staff, if they were over there every
day and truly managing the project, how did they not see that the basement was
flooded? This speaking to his professional character and ability
to complete work in stressful situations. I would not recommend any future home
renovator to work with DMK.Please see DMK’s most recent response to ***. ***’s argument
is that she would like some of the GC fee back for those stages since she is now
having to rework items he had oversight on while he was the GC. See attachment DMK_Unfinalized_items I would like to warn future customers, if you partner
with DMK he will not review sub-contractor work and you will ultimately have to
manage him and the project. He cuts corners as I have demonstrated with the HVAC,
crawl space, and missed permit meeting. Per
DMK’s statement, that *** wanted to rush things and cut costs. Before working with DMK, *** had the
entire house renderings/layout completed by ***. This was provided to DMK
and his architect outside of the master bedroom. The total Arch fee was $9,600
which was well above other companies such as ***. I would like to bring
attention to this fact, as the majority of the design was already completed by ***
design and architecture team -- which I paid $3,500. *** also has design applications
so that I could view the house updates in 3D. DMK did not have any of this and
charged a higher fee. To summarize,
DMK is no longer permitted at the *** property. Additionally, I
am asking to recoup $5,500. The breakdown of this amount is as shown below
based off of the total GC Fee of the project and items not completed per project
plan and stages.Reimburse
$4,000 in GC Fee. This would be the proportional rate of having the project 40%
completed. Within the *** system, the percentages do not take into
consideration the $10,000 *** paid previous to David. This will also accommodate
that the GC fee for demo was paid, however the remaining demo on garage and
fireplace is not completed. This will also cover the reimbursement of $1,500 for
crawl space, insulation, foundation, and HVAC labor since these were not completed
to the quality standards and *** had to finalize the remaining items on
each.
Sincerely
DMK has not stopped contact with *** as yet again being accused of..see attachment from 2/21/12:50 pm as I am responding to yet another allegation of wrong work.This entire project was paid through a title company to avoid issues such as this. Any and all trades were not paid until Accurate Disbursing company inspected and *** and *** signed off to release funds. All work was inspected by a code enforcer of the city, and has passed. DMK made a GC Fee proposal and GC payout to *** before ever starting project and she contractually agreed to all terms. The price of my GC fee did not reflect on a percentage on my half of the project as I would be involve on the whole project and DMK understands the amount of work that goes into building an addition to a house and a full gut rehab with all the custom finishes that were picked out or desired. *** stated in an email that she would no longer be paying DMK or would like him on her job. DMK has told *** that he would be more than happy to finish any unfinsihed paid items however labor would need to be paid for not GC. *** has taken it upon herself to call the companies DMK had already hired to finish outside of DMK knowledge thus now taking credit as the gc. DMK’s General contractor ability & communication style:DMK asked for $5,000 up front in order to have petty cash as it was needed for labor and misc items needed to start this project. This is very common with all construction companies as many trades ask for 1/2 or a 1/3 down. I have every single invoice and receipt for entire project as once again this was a time and material plus gc fee job and the title company required for their documents. DMK received $5,000 check after demo was completed as his part of GC check was invoiced. *** has received every invoice as she is making false statements. The title company makes sure of this process as they are ultimately responsible for payout. Per *** comments on working as GC:DMK was at the store picking up doors as he received a call from *** to stop the project. DMK did not pick the doors up at that point in time as a result of *** request. DMK did not take any additional gc fee that wasn’t allocated to him. TO NOTE: if there was a line item that was over or under dmk did not benefit form this, Knowing this DMK still tried to cut cost down as much as possible of *** behalf. *** did purchase one window for her master bathroom, however it changed thus resulting in more time it takes for a change order and holidays interrupted. *** came out to measure for windows with several options. once picking the desired option *** came back out to double check measurements, we double check this to avoid buying non refundable windows. This does not reflect that DMK had wrong measurements. DMK was at the house on 1/3120, I have witness to prove it. DMK also removed all the drywall debris into a dumpster that day while waiting on an inspector. DMK is being called out again for lying, when my phone and alibis can prove my whereabouts and time frame of being on site. Safety of homeDMK did in fact have a lock box on the door. The entire back half of the house was torn down for an addition and there were no valuables in the house at the time when the lock box was not currently on the house. Crawl spaceThe crawl space was a change order DMK did not charge an increase in gc fee however if additional labor is needed then the labor is to be paid. DMK did put the old crushed brick in pace to avoid filling up a dumpster knowing the cost of the dumpster would be very high on *** behalf and that it could be used in crawl space. the crawl space originally was soposed to be non existent accord to our blue print it was to be a slab addition. DMK and *** discussed she didn’t want an hvac unit on her wall of the any bedroom. There for we changed to a crawl space, with using the existing window cut outs as the vents to avoid venting to outside to keep climate controlled easily. *** then deiced to put rock down (we did still unpaid) and a vapor barrier that the hvac company needed to insulate first (caper barrior on site).DMK was unaware on any hvac flaws or work not completed. The HVAC company came out to fix their job that they insure, DMK was unaware of any uncompleted work and would have called hvac company to come back out. At this point in time *** had decided to take action herself and call the subs that DMK hired. one item was they missed a connection boot to a run that was was changed order to coordinate with stair relocation. the basement is not getting finished and was always an easy fix that the hvac fails to see. *** basment had previous water damage see pic below. The new crawlspace doesn’t intrude to the existing house at all. *** is trying to put blame on DMK as the cracked walls and beam work needed to make her home new again came in high resulting to go out of pocket or reduce line items. DMK is not responsible for this damage and will not entertain. Project timeline and budget management:DMK has never not once decided to not finish a paid portion or stop communicating. DMK scheduled to have the house backfilled and that did happen yet *** is taking credit. see attached text.DMK coordinated the foundation backfill, they also smooth out the electric burry lineDMK would help coordinate new vent holes however this is a change form original agreementFraming for garages is unpaid however DMK will finish if paidElectric HVAC and Plumbing finishes are hired out by DMK subcontractors, once ready they will come finish (part of gc finish payout so DMK was not paid yet)DMK hired out drywall and they completed ( *** is not paying DMK for any of this)Crawlspace insulation, there shouldn’t of been any issue however if there is the insulation company will come finish this and DMK would help however he never new of any issues.The rest of the finish items *** will be responsible for as DMK is no longer on the job site.DMK is still awaiting payment on his last invoice (labor to trades) and will not be refunding any amount of money to this project. I don’t deserve the name calling, the way I’ve been treated, and all of the false accusations. I have spoken to the title company in great lengths about this project and they will need to be involved for any financial resolutions. All work has been inspected and passed by the ST Louis county building inspector and title company. *** is trying to sabotage DMK Homes reputation with all of the false accusations and beware comments on her Revdex.com posts. This picture below is of the basement shows that there are previous cracks in foundation, and there is a water line about a foot up the walls showing that it sat for a long time. The current gutters are not draining properly and typically are a result in basement leasing and foundation issues. DMK had the gutter company scheduled then canceled when removed from site. I am an open book and will provide all necessary documents to prove innocence of any wrong doing. *** is a very type A personality and is doing everything she can to win. I am not here to battle but to just be done with this. I have many clients that would strongly disagree with all accusations. They will in fact start writing positive Revdex.com post to show their great result that DMK Homes has provided.
Complaint: ***
I am rejecting this response because:
I called the Revdex.com office today and have submitted over 30
documents to prove my statements are not only accurate but rather provide
factual information.David clearly illustrated in his response he was not actively
managing the project, otherwise missing items such as the insulation and HVAC
would have been caught. I would like to call out and can provide contact information
for both HVAC and insulation company that these were not change requests as the
sub-contractors have not charged *** any additional fees and even provide
why work was not completed under *** time as GC. See attachments.Per petty cash, other GC’s document petty cash through
payment system or contract, of which DMK did not do want to do or offer to ***. Per Windows, yet again as of 3/6 the premeasurement of ***
windows was miss-measured, DMK measured for ***. This caused a delay in windows
being onsite. This is the second time measurements were incorrect.Per *** as the GC, *** HAD to take over the job prior to
DMK being fired since no work was being completed; documented by all of my previous
comments. You can clearly see DMK did not respond to any of these questions. Per 1/31 Permit and DMK being onsite - Please see attachments
for all documentation.Per Foundation, this was completed post 1/31 – please contact
Ragsdale and see attachment where DMK tells *** to finish all work. He DID NOT
offer to continue work for ***.
Per labor work being submitted to *** after 1/31 - I can send you documentation and Accurate is also pushing back on DMK as to why he did not have a clear understanding of outstanding invoices. This again illustrates his lack of oversight.
Per his comments on negative feedback and type A personality, this is what every person who owns a company will need to deal with. I deal with this in my job, and I adapt as do all other people. Not a reason to reduce quality of work. If he would like to spam his feedback, to cover the negative experience that is up to him but does clearly demonstrate his business acumen.
I stand firm on my request in my previous response.
Sincerely