DNA TESTING NJ, J.at.L Medical Services Reviews (3)
Review: I had a DNA test done over a month now. I paid $295.00. They told me that I would receive the results in 7 days. I still have not received the results. All my phone calls and message have gone unansweredDesired Settlement: I would like my results or a full refund
Review: On November 12, 2014, I went to J A T L Medical Services for an ancestry DNA test. I paid $475 cash - they only accepted cash payments. I have not received my results as of today. After numerous calls, on March 13, 2015 I was told they had my results, and they made an appointment for me to come in on March 25, 2015 to be read my results by the DNA technician. When I arrive at J A T L Medical Services on March 25, 2015 I was told the appointment was canceled because the DNA technician couldn't make it into the office. No one called to let me know before traveling an hour for this appointment either. They made another appoint for the following week April 2, 2015. They called me on April 1, 2015 to inform me that they didn't have my results. Now they are claiming that the original laboratory that my DNA information was sent to went out of business and they were forced to send it to another lab, and they still have not received the results. No one will give me any information nor will the DNA Technician call me back. After speaking with the only person in the office (Dana) numerous times, she is unable to provide me with name of the technician who I am supposed to meet with, the name of either of the laboratories, or offer any sort of resolution or reassurance that I will in fact receive my results.Desired Settlement: I would like a refund of the $475 I paid for the testing. I don't care to receive my results from this company at this time. I also would like an investigation into this office as I do not believe their methods and practices fall under common business ethics and this may potentially be a scam. I would hate for this extremely unpleasant situation to happen to someone else.
Review: Hello. I am writing complaint to this DNA company because this is cheating company. In oct 2014, I received the letter from goverment state that I need the DNA immigation test in order to sponsor my son in vietnam. I called to this company DNA to do the test in [redacted] At the day of the test, the technician already did interwiew me and got all infos of my son in vietnam and copy all my paper works from uscis. The dateline to provide the uscis result is december 2014. He did the test and told me that in 2 months my son in vietnam will be called from ambassador in vietnam to do the same test with me. I would like to pay the credit card but he said only cash. So I paid him cash. I still keep invoice. After 3 months, I have been called them so much time to ask about my case. Only lady anwer the phone and she promised me the technicain will call me back , but never. I emailed them, they do not respond. I passed the dateline of uscis. It have been 9 months that they do not give me the aswer and cheat the contract. I have been trying to contact them with no hope. They do not give me the appoitmnt with the manager of company and ignore my phone and email. Plse help me to contact and investigate this company? It is so cleary this is fraud and Cheating business in usa