I called this one man operation to support local small business We needed a washer repaired that constantly reset at the spin cycle.We set a time for him to come a couple days out for him to meet my wife at the house He showed up on time and initially assessed the repair to be the support arms and gave an estimated repair cost While she was relaying the information to me view text he continued to work on the machine and changed his mind on the problem (Control Board) and gave a new higher estimate We agreed he would order the part and do the work the next day He showed up on time again to meet my wife and completed the installation and checked the machine would cycle properly It would progress properly at that time without laundry in it Later that evening when we put laundry in for a wash cycle the original problem persisted again We contacted him the next day and he was able to meet at the house again that afternoon He showed up earlier than the agreed upon time and called my wife in disgust She made it home by the meeting time and he never recovered from his mood and ultimately left while she was in another room without completing any repairs because she asked about credit for the "repair" he did that did not solve the problem He hung up on her when she attempted to contact him to determine what was going onWe paid nearly half the price of a new washer for the repair (we were already in a significant portion for the service call) and we got no where I have issued a stop payment on the check in order to get his disgruntled and inappropriate man to open up lines of communication for resolution
I called this one man operation to support local small business We needed a washer repaired that constantly reset at the spin cycle.We set a time for him to come a couple days out for him to meet my wife at the house He showed up on time and initially assessed the repair to be the support arms and gave an estimated repair cost While she was relaying the information to me view text he continued to work on the machine and changed his mind on the problem (Control Board) and gave a new higher estimate We agreed he would order the part and do the work the next day He showed up on time again to meet my wife and completed the installation and checked the machine would cycle properly It would progress properly at that time without laundry in it Later that evening when we put laundry in for a wash cycle the original problem persisted again We contacted him the next day and he was able to meet at the house again that afternoon He showed up earlier than the agreed upon time and called my wife in disgust She made it home by the meeting time and he never recovered from his mood and ultimately left while she was in another room without completing any repairs because she asked about credit for the "repair" he did that did not solve the problem He hung up on her when she attempted to contact him to determine what was going onWe paid nearly half the price of a new washer for the repair (we were already in a significant portion for the service call) and we got no where I have issued a stop payment on the check in order to get his disgruntled and inappropriate man to open up lines of communication for resolution