Doc Able's Auto Clinic, Inc.

Initial Business Response /* (1000, 5, 2014/08/23) */
Please see the attached multiple page answer & documentation to the complaint against Doc Able's Auto Clinic & Tire Co

Excellent service, speedy and at a fair price

Initial Business Response /* (1000, 5, 2014/03/30) */
To all concerned, I am so sorry for this clients poor experience at our service centerIn response to this matter the following steps have been takenThe technician who performed the work on their vehicle has been retrained and is on
probation for daysOf course they are entitled to a refundThey can stop by at any time with the card they used and we will take care of itIn the future so they know I am always available by email***@docable.com
Sincerely,
***
XXX-XXX-XXXX
Initial Consumer Rebuttal /* (2000, 7, 2014/04/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Doc Able's is the best place in the area to get car repairs doneThe new owner Pete genuinely cares about all his customersHe's easy to communicate with over email which is very convenient for me when I'm busy with workHis shop is located near public transportation, around the corner and down the street from several *** and is close to traditional car rental placesThe location makes it very easy to cope with not having your car available while repairs are being donePete makes sure there is transparency in the work that his mechanics do- he literally shows his customers what is wrong with their car and what was done to fix itI have always had a positive experience at Doc Able's and will continue to support them