Doc Auto Repair

Review: On Friday December *, 2013 I arrived at Doc Auto Repair Shop because of an unusual noise I was getting from my car; I thought it was the breaks because every-time I press the break the noise would occur; however Doc examine the car and told me it was the Boil Joints, left and right side; I told him to also tune-up the car at that time; he said he would have to order the parts and that I would have to leave the car overnight because of the work load he already had. I was okay with leaving my car because he is my mechanic for several years now. Doc gave me a receipt for four hundred dollars, which included the price for the parts and labor. The next day I was unable to get the car because the wrong parts were delivered to him twice and had to be returned and redelivered both times doc said; when I did get my car back about ( Tuesday 12/**/13)and took it for a test drive around the block, the noise still occurred; I let him know immediately after the test drive; he said call him the next day to bring the car back in....another mechanic on [redacted] double checked my car for me and said the Boil Joints were not changed; since then to now he has not answer my call; I left messages on several occasions and passed by the shop and still no response. I feel that I was ripped off.Desired Settlement: At this point I feel a refund should be returned to me....for an incomplete job.

Consumer

Response:

I do have a receipt from Doc Auto Shop that he filled out and signed; however I have no way of sending it unless you can supply me with a fax number....that way I would gladly fax it over to you. My computer cannot scan the receipt.

Consumer

Response:

At this time, I have not been contacted by Doc Auto Repair regarding complaint ID [redacted].

Sincerely,