Initial Business Response / [redacted] (1000, 5, 2015/10/23) */ Contact Name and Title: [redacted] ***/Owner Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @docsh-d.com Doc's Harley-Davidson sold to [redacted] a motorcycle that he signed all paperwork for.We stayed in constant contact with [redacted] about his bike and his insurance needsHe said he wanted the bike until recentlyWhen we found out he did not want the motorcycle two months later, we unwound the deal with Harley-DavidsonDoc's H-D sent a check in full to Harley-Davidson Finance which they received on 10/21/[redacted] has no obligation to Harley-Davidson or to Doc'sThere are no taxes paid to MissouriHarley-Davidson Finance will be sending him a verification of paying for the bike by Doc's Harley-Davidson.I called [redacted] yesterday and left a message stating that we unwound the deal for him Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/23) */ (The consumer indicated he/she ACCEPTED the response from the business.) I never was financed for a bike, threw [redacted] Finance, because I never paid a down payment they wanted to be financedNor signed paper work stating soDoc's Harley illegally did that on their own No matter whatThey knew they were wrong, and is the reason why they "unwond" this illegal business practice, and sending out paper workThat is all I wanted, and so for that, I will not pursue any further legal mattersAs long as I receive that letter, and Harley removes any & all illegal transactions off my credit report
Initial Business Response /* (1000, 5, 2015/11/10) */
Contact Name and Title: *** ***/Owner
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@docsh-d.com
We are helping *** with her refundwe have explained to her everything that must be taken care of to expedite her refund with
Harley-Davidson Financial ServicesThe refund does not come from Doc's Harley-Davidson in StLouisMy Business Manager discussed with her that we are waiting for the lien release of the motorcycle in order to help her to process her cancellation, hence her refund from Harley-Davidson Financial ServicesWhen we receive the lien, we will follow up with ***
Initial Business Response /* (1000, 5, 2015/10/23) */
Contact Name and Title: *** ***/Owner
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@docsh-d.com
Doc's Harley-Davidson sold to *** *** a motorcycle that he signed all paperwork for.We stayed in constant contact with *** about
his bike and his insurance needsHe said he wanted the bike until recentlyWhen we found out he did not want the motorcycle two months later, we unwound the deal with Harley-DavidsonDoc's H-D sent a check in full to Harley-Davidson Finance which they received on 10/21/2015.*** *** has no obligation to Harley-Davidson or to Doc'sThere are no taxes paid to MissouriHarley-Davidson Finance will be sending him a verification of paying for the bike by Doc's Harley-Davidson.I called *** yesterday and left a message stating that we unwound the deal for him
Initial Consumer Rebuttal /* (2000, 7, 2015/10/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I never was financed for a bike, threw *** Finance, because I never paid a down payment they wanted to be financedNor signed paper work stating soDoc's Harley illegally did that on their own
No matter whatThey knew they were wrong, and is the reason why they "unwond" this illegal business practice, and sending out paper workThat is all I wanted, and so for that, I will not pursue any further legal mattersAs long as I receive that letter, and Harley removes any & all illegal transactions off my credit report
Initial Business Response / [redacted] (1000, 5, 2015/10/23) */ Contact Name and Title: [redacted] ***/Owner Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @docsh-d.com Doc's Harley-Davidson sold to [redacted] a motorcycle that he signed all paperwork for.We stayed in constant contact with [redacted] about his bike and his insurance needsHe said he wanted the bike until recentlyWhen we found out he did not want the motorcycle two months later, we unwound the deal with Harley-DavidsonDoc's H-D sent a check in full to Harley-Davidson Finance which they received on 10/21/[redacted] has no obligation to Harley-Davidson or to Doc'sThere are no taxes paid to MissouriHarley-Davidson Finance will be sending him a verification of paying for the bike by Doc's Harley-Davidson.I called [redacted] yesterday and left a message stating that we unwound the deal for him Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/23) */ (The consumer indicated he/she ACCEPTED the response from the business.) I never was financed for a bike, threw [redacted] Finance, because I never paid a down payment they wanted to be financedNor signed paper work stating soDoc's Harley illegally did that on their own No matter whatThey knew they were wrong, and is the reason why they "unwond" this illegal business practice, and sending out paper workThat is all I wanted, and so for that, I will not pursue any further legal mattersAs long as I receive that letter, and Harley removes any & all illegal transactions off my credit report
Initial Business Response /* (1000, 5, 2015/11/10) */
Contact Name and Title: *** ***/Owner
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@docsh-d.com
We are helping *** with her refundwe have explained to her everything that must be taken care of to expedite her refund with
Harley-Davidson Financial ServicesThe refund does not come from Doc's Harley-Davidson in StLouisMy Business Manager discussed with her that we are waiting for the lien release of the motorcycle in order to help her to process her cancellation, hence her refund from Harley-Davidson Financial ServicesWhen we receive the lien, we will follow up with ***
Initial Business Response /* (1000, 5, 2015/10/23) */
Contact Name and Title: *** ***/Owner
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@docsh-d.com
Doc's Harley-Davidson sold to *** *** a motorcycle that he signed all paperwork for.We stayed in constant contact with *** about
his bike and his insurance needsHe said he wanted the bike until recentlyWhen we found out he did not want the motorcycle two months later, we unwound the deal with Harley-DavidsonDoc's H-D sent a check in full to Harley-Davidson Finance which they received on 10/21/2015.*** *** has no obligation to Harley-Davidson or to Doc'sThere are no taxes paid to MissouriHarley-Davidson Finance will be sending him a verification of paying for the bike by Doc's Harley-Davidson.I called *** yesterday and left a message stating that we unwound the deal for him
Initial Consumer Rebuttal /* (2000, 7, 2015/10/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I never was financed for a bike, threw *** Finance, because I never paid a down payment they wanted to be financedNor signed paper work stating soDoc's Harley illegally did that on their own
No matter whatThey knew they were wrong, and is the reason why they "unwond" this illegal business practice, and sending out paper workThat is all I wanted, and so for that, I will not pursue any further legal mattersAs long as I receive that letter, and Harley removes any & all illegal transactions off my credit report