D.O.C.K. Management Inc Reviews (1)
We purchased a 99 Honda Civic from this dealership as we are loyal customers and we trusted that we would get a good, safe and reliable vehicle for our daughter. The sticker in the vehicle stated the vehicle had been safety inspected. This was the 2nd vehicle we purchased from the delearship. 13 days after purchasing the vehicle the car stalled on a busy highway while driving. I contacted [redacted] as we have always done business with him and was referred to [redacted] the salesman. He basically said there was nothing we could do. I later spoke to [redacted] who referred me to [redacted] advised us to Tow the vehicle more than 50 miles for the mechanics to take a look at the vehicle with no promise to fix anything. we decided we did not want to tow the vehicle that far with no promise to pay and took the vehicle near our home for repairs. The repairs cost is over 600 so I contacted [redacted] to ask for help from the delearship. [redacted] responded in a very condescending tone and said he planed to pay for the repairs had we towed it to the delearship. After about 15 minutes of being talked to in a demeaning manner [redacted] told me to fax the proof we had the vehicle repaired. I faxed the documents to fax and called for confirmation the receipts were received. I called 3 more times and still have not heard from [redacted] nor anyone at the delearship.