Docks of the Bay LLC

In October I put down a [redacted] deposit to Docks of the Bay for the installation of a manual jet ski lift on our dock at our vacation home ( [redacted] **) Our contract specified the work would be completed NLT May In early May, Docks of the Bay said they needed a couple of more weeks to initiate installation I spoke with an employee named Cody No work has been done I have attempted to reach them on multiple occasions over the past weeks, but they have been completely non-responsive to my phone calls, emails, and texts messages

In October I put down a *** deposit to Docks of the Bay for the installation of a manual jet ski lift on our dock at our vacation home (*** **) Our contract specified the work would be completed NLT May
In early May, Docks of the Bay said they needed a couple of more weeks to initiate installation I spoke with an employee named Cody No work has been done I have attempted to reach them on multiple occasions over the past weeks, but they have been completely non-responsive to my phone calls, emails, and texts messages

In October I put down a *** deposit to Docks of the Bay for the installation of a manual jet ski lift on our dock at our vacation home (*** **) Our contract specified the work would be completed NLT May
In early May, Docks of the Bay said they needed a couple of more weeks to initiate installation I spoke with an employee named Cody No work has been done I have attempted to reach them on multiple occasions over the past weeks, but they have been completely non-responsive to my phone calls, emails, and texts messages

[redacted] i completely understand your frustration, and I apologize for causing it. It was never our intention as acompany to do so, but it is the case here. Per our recent conversation, I have indeed written you a check for the full amount of your deposit and mailed it back to you. This...

photo of the check is attached to this message. Please feel free to get in contact with me with any future concerns. Thank you, [redacted]