I have a credit of nearly $that has not been paid to meAlso they made a verbal commitment to not exceed but did not keep to that commitment
Corporate office has directed them to issue the credit for appox but they have refusedThey missed the bank deadline to do so and now will have to issue a check directly to meA former employee by the name of *** would know of verbal commitment on move
The company owes me a refund for $I have contacted them repeatedly and no refund has been issued
I moved from *** to *** state using Dehaven's Transfer & Storage in JuneI discovered that they had over-charged me by $I contacted them regarding this issue and they sent me a check for the requested amountThat check could not be processed because of insufficient funds in the Dehaven's bank accountMy bank charged me $for the bounced check feeI have contacted Dehaven's repeatedly to request another check and have been told on multiple occasions that I will receive a check for $(the amount I was originally owed plus the fee for the bounced check)Despite repeated assurances that my check is on its way, no reimbursement has ever arrivedI have made more than calls to Dehaven's about this issue during the past month and, each time, have been reassured that the check has already been sent or will be sent soonAt 11:30am EST today (9/
Hired company to pack and label personal, office and household items for safe transport from NC residence to placement in new MD ResidenceContract included wrapping of pictures, items in boxes according to rooms and covering furniture for protectionPurchase of special boxes required to protect mattress sets, one infant crib and mattress, dressed infant cradles and mattresses and flat screen televisionsThere were electronics in the office in a storage/supply drawer specifically one regular, one compact camera with case, one MPplayer, and a Nintendo DSL game with case to be packed and placed in labelled office box.The loading date was 4/25/Delivery received on 5/24/due to unforeseen water overflow in homeStorage fees paid to DeHaven's for maintenance.Upon arrival inconsistency in wrapping and packing notedSome items wrapped with excellence and many of a variety thrown without wrapping in a boxExample: flat screen boxes purchasedOne wrapped with paper in
DeHaven's over billed us for our move in AugustShortly after, they provided the amount that would be refunded to usWe have still not received it
- In early August, Dehaven's charged our credit card an incremental fee based on conversations that we would need help packing a few additional items in our house, that was not outlined in the original fee, for our August move
- On August 9th, we emailed our rep inquiring on why the additional fee was so high and charged to our card without prior approval of the additional fee
- On the same day, the sales rep confirmed that they will credit us back the amount owed upon receipt of actuals provided by the moving crew
- On 8/17, 8/and 8/we circled up with Dehaven's on the credit amount and when it would be issued
- On 8/21, *** *** emailed us nothing that a refund of $was due and should be processed to our credit card within 7-business days
- On 9/7, 9/12, 9/and 9/29, we circled up with *** on the st
I have a credit of nearly $that has not been paid to meAlso they made a verbal commitment to not exceed but did not keep to that commitment
Corporate office has directed them to issue the credit for appox but they have refusedThey missed the bank deadline to do so and now will have to issue a check directly to meA former employee by the name of *** would know of verbal commitment on move
The company owes me a refund for $I have contacted them repeatedly and no refund has been issued
I moved from *** to *** state using Dehaven's Transfer & Storage in JuneI discovered that they had over-charged me by $I contacted them regarding this issue and they sent me a check for the requested amountThat check could not be processed because of insufficient funds in the Dehaven's bank accountMy bank charged me $for the bounced check feeI have contacted Dehaven's repeatedly to request another check and have been told on multiple occasions that I will receive a check for $(the amount I was originally owed plus the fee for the bounced check)Despite repeated assurances that my check is on its way, no reimbursement has ever arrivedI have made more than calls to Dehaven's about this issue during the past month and, each time, have been reassured that the check has already been sent or will be sent soonAt 11:30am EST today (9/
Hired company to pack and label personal, office and household items for safe transport from NC residence to placement in new MD ResidenceContract included wrapping of pictures, items in boxes according to rooms and covering furniture for protectionPurchase of special boxes required to protect mattress sets, one infant crib and mattress, dressed infant cradles and mattresses and flat screen televisionsThere were electronics in the office in a storage/supply drawer specifically one regular, one compact camera with case, one MPplayer, and a Nintendo DSL game with case to be packed and placed in labelled office box.The loading date was 4/25/Delivery received on 5/24/due to unforeseen water overflow in homeStorage fees paid to DeHaven's for maintenance.Upon arrival inconsistency in wrapping and packing notedSome items wrapped with excellence and many of a variety thrown without wrapping in a boxExample: flat screen boxes purchasedOne wrapped with paper in
Would not recommendWas the worst of my moves by far
DeHaven's over billed us for our move in AugustShortly after, they provided the amount that would be refunded to usWe have still not received it
- In early August, Dehaven's charged our credit card an incremental fee based on conversations that we would need help packing a few additional items in our house, that was not outlined in the original fee, for our August move
- On August 9th, we emailed our rep inquiring on why the additional fee was so high and charged to our card without prior approval of the additional fee
- On the same day, the sales rep confirmed that they will credit us back the amount owed upon receipt of actuals provided by the moving crew
- On 8/17, 8/and 8/we circled up with Dehaven's on the credit amount and when it would be issued
- On 8/21, *** *** emailed us nothing that a refund of $was due and should be processed to our credit card within 7-business days
- On 9/7, 9/12, 9/and 9/29, we circled up with *** on the st