Doctor Tire, LLC

-------- Forwarded message ----------From: Date: Thu, Sep 1, at 1:PMSubject: Complaint ID [redacted] To: [redacted] @myRevdex.com.org***, Good Afternoon: Attached are Doctor Tire LLC invoice's that were sent from the parts companies for [redacted] vehicleAlso our response letterThank you again and have a wonderful weekendDear [redacted] : On behalf of Doctor Tire llcI want to thank you for your patienceWe take pride in our customer's and have been taking this matter very seriousAfter, reviewing [redacted] complaint we've done a thorough investigation and are eager to provide a statement.Our understanding is that [redacted] is requesting $1,and an explanation "How can you do this to a customer?”.Our company will not be refunding [redacted] request of $1,We will provide [redacted] and the Revdex.com, a written Statement displaying Doctor Tire llc exceptional Customer Service and evidence of no foul play.Attached is a Timeline that better emphasizes [redacted] experience at Doctor Tire IlcIt recognizes her as a customer and the work that was done on her vehicleAlso, included will be detailed events in between servicing ***'s vehicle.Thank you in advance, for aiding both parties in this matterOur company shares the Revdex.com vision in making sure customers are treated with dignity and respectWe understand the severity of this matter and hope that [redacted] and Doctor Tire llcOur able to agree [redacted] was treated fair and ethical.Please do not hesitate to contact us after reviewing our response.Regards,Carlos CManagementManager

-------- Forwarded message ----------From: <[email protected]>Date: Thu, Sep 1, 2016 at 1:44 PMSubject: Complaint ID [redacted]To: [redacted]@myRevdex.com.org[redacted],    Good Afternoon: Attached are Doctor Tire LLC invoice's that were sent from the parts companies for...

[redacted] vehicle. Also our response letter. Thank you again and have a wonderful weekendDear [redacted]: On behalf of Doctor Tire llc. I want to thank you for your patience. We take pride in our customer's and have been taking this matter very serious. After, reviewing [redacted] complaint we've done a thorough investigation and are eager to provide a statement.Our understanding is that [redacted] is requesting $1,281.62 and an explanation "How can you do this to a customer?”.Our company will not be refunding [redacted] request of $1,281.62. We will provide [redacted] and the Revdex.com, a written Statement displaying Doctor Tire llc exceptional Customer Service and evidence of no foul play.Attached is a Timeline that better emphasizes [redacted] experience at Doctor Tire Ilc. It recognizes her as a customer and the work that was done on her vehicle. Also, included will be detailed events in between servicing [redacted]'s vehicle.Thank you in advance, for aiding both parties in this matter. Our company shares the Revdex.com vision in making sure customers are treated with dignity and respect. We understand the severity of this matter and hope that [redacted] and Doctor Tire llc. Our able to agree [redacted] was treated fair and ethical.Please do not hesitate to contact us after reviewing our response.Regards,Carlos C. ManagementManager

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