Doctor's Medical Center of Modesto

Grievance Log # [redacted] Ms [redacted] c/o Revdex.com [redacted] ** *** Dear Ms [redacted] : Thank you for contactingus We view this as an opportunity toimprove the quality of our careWeare in receipt of your grievance of June 3, The following steps have beentaken on your behalf to investigate this issue: · Interviews wereconducted and completed with staff members and managers who participated in theprovision of your care· Several attemptshave been made to contact you without successA voicemail message was left informing you of the need to speak with youregarding this issue and we have not received any return calls from you During another attempt to contact you, wewere unable to leave a voicemail message as the voicemail would not respond tomessagesAdditionally, a representative from our Nursing Administration Officeattempted to contact you on three separate occasions, without success The results of our investigation and decision are asof July 7, 2015: The hospital maintains a safe for the safekeeping of money,jewelry, wallets or other valuablesAll Patient items not placed in thehospital safe remain the responsibility of the individualWe were unable to verifyyour account of the incidentDoctors Medical Center does not generally replaceitems of a personal nature that are not items of necessity for daily living,i.e., eating, seeing, hearing, walking or movingThank you for contacting thehospital If you have any furtherquestions or concerns, please contact me at the following number: ###-###-####Sincerely, [redacted] ***4West Director