Doctor's Optical Supply Inc

With respect to the complaint regarding the carpet charge in the amount of $639.00. Please be aware that carpet needed to be replaced because of the condition it was left in, carpet is replaced and cost is charged to the resident of that unit, if it was left in disarray. As was the condition in this...

case. Carpet with multiple stains that can not be steam cleaned are replaced at the cost of the resident. We expect the apartment back in the condition it was given. If a carpet needed to be replaced then it was above and beyond normal wear and tear. His account has been with the collection agency since June of 2015 after repeated attempts to get in touch with Mr. [redacted] to settle the debt. This is the first I am hearing of it as being a disputed account