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Doctors Sadberry & Hemlick, ODS, Ltd

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Doctors Sadberry & Hemlick, ODS, Ltd Reviews (2)

RE: *** *** *** ** *** ** *** Complaint # *** San Antonio, TX Answer to above complaint: We apologize for the misunderstanding in this caseThe wObsite Mrand Mrs*** are referring to in their claim is in fact in existence; however, this is an outdated side
not being maintained by our current owners and/or management companyUnfortunately, we have not been successful in our attempts to remove this webpage and/or update the information displayed in it as we do not Dave the administrator access information to the domainWhen they called to make the reservation, no rate was discussedOur current nightly rate of $per night -which includes; lot, electric, water and sewer hookups- is very comparable to the rates being charged in the area and we tried to explain that to Mrand Mrs*** on 11/18/when they approached our night manager about the difference in priceWe also offered a full refund so 'they could find a more affordable place, but they declinedOnce again, we are sorry that their experience at our RV Pakk was not satisfactory due to the nightly rate issueWe will try once again to find the party responsible for this website to prevent this from happening with other customersWe hope Mrand Mrs*** had a great time at the event that brought them to visit the great city of San AntonioIf you have any other questions, please feel free to call the phone number above

Complaint: ***
I am rejecting this response because:
Regards,
*** *** We did not take their offer for a refund and find another place as it was 9:p.mand we had to be on base early the following morning. It is not our problem that they cannot control that website. As we told them there are several computer companies in the San Antonio area who could manage to take that web site down. The only solution we will accept is the same as on 11/- A $REFUND. Sincerely,*** ***

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Address: 7650 W US Highway 90 Ofc, Las Vegas, Nevada, United States, 78227-4051

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