DoctorTrusted.org Reviews (2)
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DoctorTrusted.org Rating
Description: REFERRAL - DOCTOR
Address: 1115 Broadway, Suite 1234, New York, New York, United States, 10010
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doctortrusted.org
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Dear [redacted],
you requested the cancellation on Friday July [redacted] and we canceled your account on the next business day which was Monday July [redacted], however the charge was processed because of the...
weekend time delay. We have refunded the charge as you requested and apologize for the inconvenience. If you have any questions, our customer service is available by phone or by email Monday to Friday 9am to 4pm.
Review: We cancelled or service on 7.**.14, and on 7.**.14 it bills again. Unable to contact any one now at doctor trusted.our website [redacted] I want a refund for 7.**.14 chargeDesired Settlement: I want a refund for 7.**.14 charge of 39.95, on our business amex as service was cancelled and there icon removed.
Business
Response:
Dear [redacted],
you requested the cancellation on Friday July [redacted] and we canceled your account on the next business day which was Monday July [redacted], however the charge was processed because of the weekend time delay. We have refunded the charge as you requested and apologize for the inconvenience. If you have any questions, our customer service is available by phone or by email Monday to Friday 9am to 4pm.