This business has the worst customer service and are not concerned at all about the well-being of their "dog" guests in dog camp After being minutes late to pick up my dog from camp, we were locked out of the building saying we had to come back the next day to pick him up as they said their business was closed It turned out that their parking lot was full as many clients AND employees were indoors for a dog discipline class I found it very disturbing that after many hundreds of dollars and visits to this dog camp building, they could not release my dog so I could take him home for the night They wanted to keep him in a kennel all night when his owners were there to pick him up They did say their business was closed, however, it would have taken one of the many employees in the building to let me dog out, but they wouldn't do that in order to collect more money the next day The owner ended up coming out to speak with us saying he wouldn't release my dogthe owner of a company to which I had given many hundreds of dollars to He called my husband names and cursed at himhorrible customer service and care for the dog's well-lbeing They just want to collect money After paying for a visit package for $- my dog used two so I got the horrible service and am out over $
This business has the worst customer service and are not concerned at all about the well-being of their "dog" guests in dog camp. After being 4 minutes late to pick up my dog from camp, we were locked out of the building saying we had to come back the next day to pick him up as they said their business was closed. It turned out that their parking lot was full as many clients AND employees were indoors for a dog discipline class. I found it very disturbing that after many hundreds of dollars and visits to this dog camp building, they could not release my dog so I could take him home for the night. They wanted to keep him in a kennel all night when his owners were there to pick him up. They did say their business was closed, however, it would have taken one of the many employees in the building to let me dog out, but they wouldn't do that in order to collect more money the next day. The owner ended up coming out to speak with us saying he wouldn't release my dog... the owner of a company to which I had given many hundreds of dollars to. He called my husband names and cursed at him... horrible customer service and care for the dog's well-lbeing. They just want to collect money. After paying for a visit package for $220 - my dog used two so I got the horrible service and am out over $150.
This business has the worst customer service and are not concerned at all about the well-being of their "dog" guests in dog camp After being minutes late to pick up my dog from camp, we were locked out of the building saying we had to come back the next day to pick him up as they said their business was closed It turned out that their parking lot was full as many clients AND employees were indoors for a dog discipline class I found it very disturbing that after many hundreds of dollars and visits to this dog camp building, they could not release my dog so I could take him home for the night They wanted to keep him in a kennel all night when his owners were there to pick him up They did say their business was closed, however, it would have taken one of the many employees in the building to let me dog out, but they wouldn't do that in order to collect more money the next day The owner ended up coming out to speak with us saying he wouldn't release my dogthe owner of a company to which I had given many hundreds of dollars to He called my husband names and cursed at himhorrible customer service and care for the dog's well-lbeing They just want to collect money After paying for a visit package for $- my dog used two so I got the horrible service and am out over $
This business has the worst customer service and are not concerned at all about the well-being of their "dog" guests in dog camp. After being 4 minutes late to pick up my dog from camp, we were locked out of the building saying we had to come back the next day to pick him up as they said their business was closed. It turned out that their parking lot was full as many clients AND employees were indoors for a dog discipline class. I found it very disturbing that after many hundreds of dollars and visits to this dog camp building, they could not release my dog so I could take him home for the night. They wanted to keep him in a kennel all night when his owners were there to pick him up. They did say their business was closed, however, it would have taken one of the many employees in the building to let me dog out, but they wouldn't do that in order to collect more money the next day. The owner ended up coming out to speak with us saying he wouldn't release my dog... the owner of a company to which I had given many hundreds of dollars to. He called my husband names and cursed at him... horrible customer service and care for the dog's well-lbeing. They just want to collect money. After paying for a visit package for $220 - my dog used two so I got the horrible service and am out over $150.