Dog Training In Your Home

[redacted] contacted World Health outside of the Revdex.com complaint. A refund for all money paid to date for both the Membership agreement, along with the Personal Training purchased was issued.  This refund was made without prejudice and with intent to ensure the [redacted] was satisfied with the resolve of...

this matter.  With the above said, we would like to take this opportunity to review our current promotion.  World Health is currently offering the 30 day trail, with no strings attached.  This offer is just that, no strings.  We currently have hundreds of potential members using this offer and enjoying our facilities.  This option was 100% available to [redacted].  She was not required to purchase anything to obtain this offer, including the $36.75 facility fee paid, Sign a 1 year Membership Agreement (which was  not signed by a stylus) or provide Visa information for us to bill bi-weekly for the membership charges.  It appears during the initial 2 weeks of being a member with World Health, [redacted] used the membership on a regular basis, including attending Personal Fitness Consultation (which would not be available for use should just the 30 day free trial had been chosen) During one of these consultations, [redacted] purchased Personal Training.  The purchase of this agreement was not a misrepresentation, the purchase was fully executed by [redacted], including intent, based on the sessions that were used to date which per session, have a $52.50 value.  World Health has an everyday, 30 day money back offer for all 1 & 2 year memberships purchased.  This offer is not in conjunction with a 30 day trial.  The 30 day trail is meant for prospects, the 30 day money back is for members only.  This offer allows new members who have joined the opportunity as a member to use our facilities, including the Personal Fitness Consultations that come with the purchase of a World Health membership.  After 30 days, the usage of 2 consultations and 12 checks, if the new member finds World Health not to be a fit, we will refund all charges related to the membership.  Personal Training however is a separate agreement and does not fall under the 30 day money back, however can be cancelled once sessions used have been paid for.  I have since followed up with [redacted] to ensure she is satisfied with the refund and closure in full of both her membership and personal training agreements.  To date, I have not received a response. Regards, [redacted] Director of Member Services World Health Edmonton, Inc. Head Office 2nd Floor, 13543 St. Albert Trail Edmonton, AB  T5L 5E7 Direct: 780 732 5019 Facsimile: 780 628 6855 [email protected] http://www.worldhealth.ca