Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I wanted to respond to an email I receivedThis issue has not been resolvedMr [redacted] said he would call me to resolve the issue and I have not received a call from himIn fact I have never received a phone call from Mr [redacted] despite his response to this complaintI feel it is his responsibilty to reach out to me so until he does so I will not consider this complaint resolved Thank you [redacted]
Dear Revdex.com DIRT CHEAP LLC would like to apologize to Mr*** *** and Revdex.com for any misunderstandingI: Mr*** owner of DIRT CHEAP LLC would like to thank Revdex.com for contacting DIRT CHEAP LLC so that we can correct this matter.
DIRT CHEAP
LLC was hired by Mr*** Nov, 2013, for Overgrouth Removal-Weeds and Leaf Removal-Construction Demo Debris Removal-Tubs, Sinks, Drywall debris, Broken studs, Carpentry, Wood debris and Paint chip removalConstruction debris piles about 10x4ft highMr*** was very happy with our serviceI Mr*** explained to Mr*** about removing every pice of paint chips: It was a slight rain that day and it was about 15degrees outsideMost of all of the remaining paint chips were frozen to the groundDIRT CHEAP LLC raked/ hand picked paint chips off the groundI have sent crews out to Mr. *** house twice to do what it takes to remove all the paint chips. Once in January and in Febuary, again the ground was frozen and so were the paint chipsAnytime you remove paint chips and dump them on the ground in the winter it's going to be a nightmare to clean upHowever this was in Nov it's now June 2014, DIRT CHEAP LLC did not receive any up front funds from Mr***Mr*** paid DIRT CHEAP LLC when he felt the job was completly done, and Mr*** was happy with our servicesMr*** have received phone calls from DIRT CHEAP and I have personally called him myselfI never understood why some customers dont understand that if a company goes out there way to make sure that the customer is pleased, then there is no need to make remarks and statements that are untrueDIRT CHEAP LLC has been loyal and committed to putting all customers firstThere will be no refund and no apologyI Mr*** owner of DIRT CHEAP LLC will not apoligies to Mr*** because I have tried to do everything to make this customer happyI will send a crew out once again whenever Mr. *** has time availble! To make this rightRevdex.com I don't know what else to do, I have done eveything in this companies power to make it rightYou don't pour paint chips on the groung, you will not remove every little peaceThere will be no apoligy, there will be no refundDIRT CHEAP LLC provided the costomer with great quality serviceI will call Mr*** and try to convince him to allow DIRT CHEAP LLC to come back out sense the weather is much warmer to use a Suck-Vaccume on his back lawn to remove the remaining chips
Thank you
Mr***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
I received the email from Dirt Cheap that they said they will stop at my house on July 3rdOnce again they did not show
I do not want them to stop by my houseI want Mr. *** to call meI believe they have phones "in and out of town"
Thank you for your help,
First I would like to apologise that we were not able to get to Mr*** right away, but as I stated before Mr*** has been in and out of town on jobsTherefore we will send a crew to Mr*** tomorrow July 3rd yet again for the last,and final time on clean up of paint chipsI will contact you when job is compleated
Thank you
Mr. *** was very professional and honest He gave me a fair quote, then removed several trees from my yard, leaving everything clean when they were done I would recommend Dirt Cheap to everyone!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
I wanted to respond to an email I receivedThis issue has not been resolvedMr*** said he would call me to resolve the issue and I have not received a call from himIn fact I have never received a phone call from Mr*** despite his response to this complaintI feel it is his responsibilty to reach out to me so until he does so I will not consider this complaint resolved
Thank you
*** ***
***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I wanted to respond to an email I receivedThis issue has not been resolvedMr [redacted] said he would call me to resolve the issue and I have not received a call from himIn fact I have never received a phone call from Mr [redacted] despite his response to this complaintI feel it is his responsibilty to reach out to me so until he does so I will not consider this complaint resolved Thank you [redacted]
Dear Revdex.com DIRT CHEAP LLC would like to apologize to Mr*** *** and Revdex.com for any misunderstandingI: Mr*** owner of DIRT CHEAP LLC would like to thank Revdex.com for contacting DIRT CHEAP LLC so that we can correct this matter.
DIRT CHEAP
LLC was hired by Mr*** Nov, 2013, for Overgrouth Removal-Weeds and Leaf Removal-Construction Demo Debris Removal-Tubs, Sinks, Drywall debris, Broken studs, Carpentry, Wood debris and Paint chip removalConstruction debris piles about 10x4ft highMr*** was very happy with our serviceI Mr*** explained to Mr*** about removing every pice of paint chips: It was a slight rain that day and it was about 15degrees outsideMost of all of the remaining paint chips were frozen to the groundDIRT CHEAP LLC raked/ hand picked paint chips off the groundI have sent crews out to Mr. *** house twice to do what it takes to remove all the paint chips. Once in January and in Febuary, again the ground was frozen and so were the paint chipsAnytime you remove paint chips and dump them on the ground in the winter it's going to be a nightmare to clean upHowever this was in Nov it's now June 2014, DIRT CHEAP LLC did not receive any up front funds from Mr***Mr*** paid DIRT CHEAP LLC when he felt the job was completly done, and Mr*** was happy with our servicesMr*** have received phone calls from DIRT CHEAP and I have personally called him myselfI never understood why some customers dont understand that if a company goes out there way to make sure that the customer is pleased, then there is no need to make remarks and statements that are untrueDIRT CHEAP LLC has been loyal and committed to putting all customers firstThere will be no refund and no apologyI Mr*** owner of DIRT CHEAP LLC will not apoligies to Mr*** because I have tried to do everything to make this customer happyI will send a crew out once again whenever Mr. *** has time availble! To make this rightRevdex.com I don't know what else to do, I have done eveything in this companies power to make it rightYou don't pour paint chips on the groung, you will not remove every little peaceThere will be no apoligy, there will be no refundDIRT CHEAP LLC provided the costomer with great quality serviceI will call Mr*** and try to convince him to allow DIRT CHEAP LLC to come back out sense the weather is much warmer to use a Suck-Vaccume on his back lawn to remove the remaining chips
Thank you
Mr***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
I received the email from Dirt Cheap that they said they will stop at my house on July 3rdOnce again they did not show
I do not want them to stop by my houseI want Mr. *** to call meI believe they have phones "in and out of town"
Thank you for your help,
First I would like to apologise that we were not able to get to Mr*** right away, but as I stated before Mr*** has been in and out of town on jobsTherefore we will send a crew to Mr*** tomorrow July 3rd yet again for the last,and final time on clean up of paint chipsI will contact you when job is compleated
Thank you
We sent a crew out to Mr*** property and he stated that he had someone else do itThank you!
Very satisfied Very professional, courteous and helpful Explained everything and followed through
Mr. *** was very professional and honest He gave me a fair quote, then removed several trees from my yard, leaving everything clean when they were done I would recommend Dirt Cheap to everyone!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
I wanted to respond to an email I receivedThis issue has not been resolvedMr*** said he would call me to resolve the issue and I have not received a call from himIn fact I have never received a phone call from Mr*** despite his response to this complaintI feel it is his responsibilty to reach out to me so until he does so I will not consider this complaint resolved
Thank you
*** ***
***