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Dogg Pawz Salon

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Dogg Pawz Salon Reviews (2)

Dogg pawz has relocated due tobexstenuating circumstances with the building not being up to code due to neglect from the landlordThe owner has been in and out of the hospital since Oct right after the incident with Ms.*** and her dog...the owner handled the situation appropriately as sge has
with any other accidentsThe complaining party is very dramatic will reimburse the her when she has finds available! Slander is an offense not taken lightlty

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] On October 5, 2017 - the business / owner / groomer injured my dog which required an emergency visit to the vet on the day. My Yorkie required two staple stitches, a long-term antibiotic, and anti-inflamatory medication in addition to having to wear a garment that covered up the wound on his right from elbow. The owner / groomer stated on the date of the injury that she had cut him with her clippers. The wound was a laceration. I found my dog bleeding when I picked him up from her, but I paid her the grooming fee. The fee $45. was refunded to me by my bank after I sent them the documents related to the injury.On October 5, 2017 I texted a copy of the photo taken at the vet of my dogs injury, the vet bill and the vet notes. I received no response. I asked to be reimbursed the vet bill and gave my address in the text. No response.October 8, 2017 I sent another text asking for the owner/groomer to call me about this and gave my phone number which she already had as we had texted. No response.I also sent a copy of all three docs in regular mail and it was not returned. October 10, 2017 - I received a text from owner/groomer stating "You will get paid and asked for a copy of the bill-which I had already sent twice and a third time I sent it Certified. The Certified letter was returned to me with the word "Refused" written on it by the mai carrier. I spoke to the carrier myself who told me she had refused to accept the letter.October 19, 2017 - the owner/groomer sent a text saying she had been in the hospital with pneumonia and would pay me when she was better and working.Note: the owner / groomer's website was showing that it was "Open" every usual. October 27, 2017 I sent a texted asking when she would forsee reimbursing me...by what date.She responded "I don't know...I havent' been able to work. I have double pneumonia.. When I have money you'll have yours. I have no issues paying the medical bill...b(u)t I'm pisswd I had to reimburse you for the groom....."November 15, 2017 - I received a voice mail from owner/groomer saying that she "was going to send me a check tomorrow (November 16, 2017". I have never received a check from her. December 18, 2017 - I sent her another text about paying me.Since day of injury and vet - October 5, 2017 unti today February 4, 2018 -- I have not received a check or even a money order. She has since vacated her business location, and according to a neighboring business owner who observed her moving her things out over at least a three-day period, she said that she would be working out of her home.The owner / groomer also stated to me and other former clients, when she would be very late for appointments, that she was late because she was a bartender working into the night.We have not gone from October 2017 unti February 2018 and she has not written the check she has said she was going to write. So I do not accept what has been said in response by Jeni K[redacted] - Dogg Pawz Salon.   
Regards,
[redacted]

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Address: 654 E 185th St, Cleveland, Ohio, United States, 44119-1767

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